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D
Dillons
STR MGMT/PRODUCE DEPT LEADER
Career Insights for Department Manager
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Scorecard
Based on Kansas data
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What they do
A Department Manager manages a department in a large retail store. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$42,915 / year median in Kansas
-5% projected decline
Job Description
Implement all company and division policies to achieve maximum sales and profits in the produce departments. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Minimum
Minimum
- Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands. Willing and available to work weekends and holidays as needed.
- Understanding of all key components of department operations (i.e. Managing people, merchandising, computer
- assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.)
- Working knowledge of produce and preparation and general knowledge of store operations
- Position requires a person who is adept at communication with employees, customers, and supervision, and is constantly alert, because of constantly changing priorities and demands, must be able to react quickly
- Effective written and oral communication skills.
- Ability to make intelligent decisions quickly.
- Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
- Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise. Desired
- Produce work experience or similar experience in food preparation.
- Past work record reflects dependability and integrity.
- Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy, and implementation of all company polices.
- Be alert and assist in store security.
- Be perceptive and handle customer complaints.
- Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating all produce department personnel.
- Proper indoctrination of all department employees. Be sure they can read scales and prices correctly.
- Provide adequate knowledge and training of price marking, ensuring the proper emphasis on customer courtesy and productivity is developed and that skills learned are properly utilized.
- Supervise all aspects of salad bar operations.
- Discuss with store manager the most efficient and practical working schedules of both full and part-time employees for maximum efficiency.
- Maintain personable, clean and neat appearance of departmental people, having them properly uniformed and identified.
- Maintain good communication with all store personnel.
- Plan, organize, direct, and control the activities of the produce department, and may take charge of the store operation in the absence of the store manager. (in scope of authority)
- Direct the receiving, storing, pricing, and merchandising of all produce products.
- Assure adequate stock and supplies by proper ordering, so that department inventories can be maintained at optimum levels.
- Maintain and submit required records.