Xi'an Famous Foods is a family-owned restaurant group based in New York City, renowned for serving authentic and flavorful specialty Chinese cuisine in a fast-casual setting. With 20 locations across NYC and a loyal customer base, Xi'an Famous Foods is excited to announce the opening of our very first brick-and-mortar location in Boston! This milestone marks an exciting new chapter for our brand as we bring our signature hand-ripped noodles and bold northwestern Chinese flavors to New England for the very first time. We are seeking a dedicated Assistant Manager-in-Training to join our new store opening team and help manage day-to-day operations under the guidance of experienced NYC managers. This role requires a hands-on, culinary-focused leader who can oversee store execution, ensure exceptional food quality, and drive team performance goals. You will manage daily staffing, guest hospitality, regulatory compliance, and store financial performance while maintaining proactive communication with the Store Manager, Area Manager, and regional Operations Team.

NYC Training Requirement:

Prior to our Boston store opening, selected candidates must complete a required 4-6 week paid hands-on training program in New York City. Round-trip transportation, lodging, and budgeted per diem reimbursements will be provided by the company during the training period in NYC. Drive daily kitchen operations directly from the line, leading food preparation and station execution by example while ensuring strict adherence to proprietary recipes, food safety standards, and quality benchmarks. Actively manage kitchen pacing during peak service rushes, coordinating line stations to streamline order flow, eliminate bottlenecks, and maintain rapid ticket times without compromising consistency. Lead daily store operations by example, actively working on the floor and enforcing operational standards, health and safety codes, sanitation guidelines, and cash handling protocols. Deliver exceptional hospitality, handle guest feedback constructively, and maintain seamless front-of-house workflow during peak service hours. Utilize company scheduling software and digital systems to create, manage, and optimize employee work schedules. Track staff timekeeping, monitor attendance, and adjust daily shift coverage to maintain proper staffing levels while controlling labor costs. Support the New York-based HR team by assessing store staffing needs for the new Boston location. Conduct preliminary candidate screenings, evaluate applicants, and provide actionable hiring recommendations to HR. Maintain open, proactive communication with the Store Manager, Area Manager, and regional Operations Team. Report regularly on store KPIs, labor performance metrics, guest feedback, and daily operational updates. Resolve operational challenges and facility issues independently on-site, particularly in the absence of direct maintenance or advisory support. Resourcefully troubleshoot basic kitchen equipment disruptions, POS system errors, and daily operational roadblocks. Manage stock levels, product receiving, ingredient storage, and waste tracking using inventory management software (Marketman). Complete a mandatory 4-6 week hands-on training program at NYC store locations to prepare for success.

Benefit:

Starting at $28/hour Paid time off (on top of standard paid sick leave) Affordable and comprehensive health/dental/vision/pet insurance Free meal with every shift and an additional 25% discount at our restaurants

Requirments:

Authorized to work in the U.S Able to speak English; bilingual fluency in Mandarin Chinese is a plus. Must be able to travel to and work in New York City for a mandatory 4-6 week training period prior to the Boston store opening. 1+ years of supervisory or management experience in a fast-casual restaurant, brick-and-mortar dining, or high-volume hospitality environment. Proven hands-on kitchen experience with demonstrated ability to operate line stations, manage food prep, and maintain fast-paced kitchen output. Proficiency in learning and navigating store digital systems, including POS software (Toast), employee scheduling applications (7Shifts), and inventory management tools (Marketman). Able to interact productively and professionally with co-workers Able to work well under pressure and multitask Able to take initiative when working and not require specific directions to solve problems at hand Able to work full time (at least 40 hours a week) and flexible with any work day or shift. Able to work in various stations with various equipment, which all require the use of all limbs and the ability to see at close distances Ability to maintain punctual attendance per company policy, consistent with the ADA, FMLA, and other federal, state, and local standards Able to stand for extended periods, work in a high-heat/fast-paced kitchen environment, and lift to 50 lbs.

Pay:

From $28.00 per hour Expected hours: No less than 39.0 per week

Benefits:

Dental insurance Employee discount Health insurance Paid time off Paid training Parental leave Referral program Vision insurance Application Question(s): Our stores are quite popular, and are generally very busy and fast paced, especially during busy lunch and dinner rushes. Our staff are expected to handle these rushes while making very few errors. Is this an environment you can find yourself in? We have high standards and expectations for our staff, and favor those that can meet these criteria (ex: showing up on time, being able to work efficiently and cleanly, able to follow directions, etc). Those that do not meet such standards will simply not last long here. Do you still wish to apply? Our stores are all equipped with quality control cameras which captures both video and audio (in non-private areas). One main purpose of these devices is to protect our staff, and data captured is used solely for business related purposes. For example, when a guest complains, we investigate footage to determine what, if anything, was actually wrong, whereas many other employers simply blame the staff by default. The cameras have saved our staff from such misunderstandings before. Do you accept this? Are you able to provide a reference from your previous position upon request during the interview process? What is your availability on Mondays to Sundays? Please list your availability below.

Please note:

your provided availability here must be accurate and truthful as it is a potential condition of employment. Immediate changes to it after hire, other than those requiring reasonable accommodation, may affect your continued employment with our company.

Education:

High school or equivalent (Preferred)

Language:

English (Preferred)

Work Location:

In person