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Caffe Nero

Assistant Manager

Career Insights for Assistant Retail Store Manager

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What they do

An Assistant Retail Store Manager provides support to the Manager of a retail store, either an independent business or a store that is part of a large retail chain. May have primary responsibility for hiring and training retail sales staff. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.

$50,537 / year median in Massachusetts

+5% projected growth

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Job Description

What You Can Expect One of the most important things that makes Caffè Nero unique is its people. Our people are kind and share a passion for making the finest coffee and have fun doing it. Working for a company that has won accolades for its coffee and design - you will receive fantastic training both in and out of your store, learning to perfect your coffee making skills and to deliver a top rate experience to our customers. About Us Competitive salary! Fun work environment! Great operating hours that support a work life balance (no late nights)! Paid time off and training! Open opportunities to develop!
Three Holidays:
Thanksgiving, Christmas, Your Birthday! Rich benefits! Free coffee and food on shift! Staff discount program!
Role Summary:
To support the Store Manager in the achievement of the four (4) most important things of Caffè Nero's business. 1. Build and retain a great team 2. Offer friendly service and excellent speed of service and queue management 3. Provide 1st class standards 4. Manage the business The critical role we play is by delivering a World Class Brand through: Being a Custodian of the Caffè Nero Culture Being a Brand Ambassador Being a Business Manager What You Bring Prior Shift Leader or Assistant Manager experience Creating an exceptional Customer Service environment Recruitment and team development, creating an environment of community and collective success Achievement of planned business and financial targets Motivating and inspiring your team to perform at their best Demonstrated proficiency in various computer software systems; scheduling, ordering, inventory, etc. Run the store in the absence of the Store Manager Performs any additional store tasks, as needed Has fun! Ability to move or lift up to 70 pounds Standing on your feet for the majority of the shift
Job Type:
Full-time Pay:
From $50,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Management:
2 years (Required) Ability to
Relocate:
Burlington, MA 01803: Relocate before starting work (Required)
Work Location:
In person