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Valence Surface Technologies, LLC

Department Supervisor

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Based on Massachusetts data

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What they do

A Department Manager manages a department in a large retail store. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.

$48,254 / year median in Massachusetts

+0% projected growth

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Job Description

Department Supervisor Valence Surface Technologies, LLC - 2.9 Lawrence, MA Job Details $22 - $29 an hour 4 hours ago Qualifications Cost reduction by process optimization Manufacturing management Maintaining an organized workspace Team supervision Safety training program participation as safety practice Coaching Staff scheduling Managing production or assembly teams 5S Team scheduling Mid-level Performance management Disciplinary action management Production planning Technical training Technical troubleshooting support Productivity software Clean workspace maintenance Safety standard operating procedures Company guidelines standards in production Production scheduling adjustments Task assignment Production scheduling Process management Production documentation Continuous process improvement (CPI) Material handling safety practices Overseeing training Production troubleshooting Full Job Description Essential Functions Statement(s) Safety conscious and always looking for preventative safety measures To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Understands the Valence Surface Technologies Code of Conduct policy, leading by example Organizes assigned area to ensure ready access to and knowledge of all orders currently in process on a daily work basis Basic knowledge of Microsoft Office Drug screening and background check are required Effectively communicates with customer service regarding work that is in the area or coming to the area for processing Maintains the shop in an orderly 5S and well-kept manner Operates within established safety, quality, and financial guidelines Keeps current on project and overall shop performance, understands and monitors departmentbudget, works with manager to resolve problems and plans for improvements Works closely with Production Management and supervisors on other shifts/departments to determine daily, weekly, and monthly work schedules Maintains schedule and reassigns labor as work load changes Knows what needs to be done on a daily basis to keep the work moving through the production process Executes schedule with a sense of urgency, and with sincere concern for safety, quality, timeliness, and cost consciousness Maintains and monitors appropriate documentation on all orders Effectively supervises employees in the department Organizes work to be done and assigns accordingly, follows dashboard requirements while working with customer service to exceed customer expectations Communicates with employees regularly and seeks their input on issues in regard to problem solving Clarifies responsibility and expected results Delegates responsibility to employees where appropriate Gives adequate direction, counsels employees on performance issues/concerns, provides assistance and/or training where appropriate Initiates disciplinary actions where necessary according to established procedures Works with manager and human resources to resolve problems as needed Trains employees and monitors their performance on Valence Surface Technologies safety procedures and proper Valence techniques for all production processes and movement of materials in/out/around the shop Understands and ably performs (and ensures that others understand and can perform) appropriate and safe techniques for lifting and maneuvering materials in various stages of completion Understands and institutes the methods needed to get the work done in a timely and efficient manner Resolves technical problems and challenges by involving the appropriate people in order to keep production moving, to meet/exceed customer expectations Participates in improvement teams, Gemba walks, and meetings as requested Participates in continuous process improvement activities always looking for new ways to do the job with eye to reducing cost, streamlining processes, and increasing throughput Pay Rate 22.00-29.00 per Hour Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.