A Retail Associate Manager assists the manager at a retail store, either an independent business or a store that is part of a large retail chain. Supervises sales associates and retail store operations. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. May prepare work schedules and hire, train and evaluate sales associates. May supervise warehouse, cleaning, maintenance or security staff. Assists with resolving customer complaints.
Retail Assistant Store Manager (Lawrence, MA) New Balance - 3.9 Lawrence, MA Job Details Full-time $28 - $30 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Parental leave Vision insurance 401(k) matching Employee discount Flexible schedule Retirement plan Qualifications Managing retail teams Cash register Leading team collaboration initiatives Productivity software POS systems Team motivation (leadership skill)
Full Job Description Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
JOB MISSION
The role of a Retail Assistant Store Manager is to support the sales goals and operational duties of the Store Manager. They also help hire, train, and develop staff while cultivating a culture that reflects the core values of New Balance (integrity, teamwork, and total customer satisfaction). In the absence of the Store Manager, the ASM steps into their shoes and runs the store.
MAJOR ACCOUNTABILITIES
Create and maintain a "Total Customer Satisfaction" culture Help your Store Manager hit financial marks and operational objectives Collaborate with Store Manager and District Manager to execute strategic sales plans Be a leader! Coach and develop your staff; their success = your success Help coordinate volunteer opportunities to build our brand within the communities we serve Assist with processing payroll and writing schedules for store associates Step up to lead the team when Store Manager is unavailable
REQUIREMENTS FOR SUCCESS
Must be 18 years of age or older. 2 years' retail experience (some stores in higher volume areas may require more) B.A. in Business Administration or related field preferred Proficiency with POS systems and Microsoft Office Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention Demonstrated ability to lead and be part of a team Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to lift 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; frequently climb and descend stairs (depending on location) Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
Pay:
$28.00 - $30.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance Ability to
