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Assistant Store Manager

Career Insights for Retail Associate Manager

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Based on Massachusetts data

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What they do

A Retail Associate Manager assists the manager at a retail store, either an independent business or a store that is part of a large retail chain. Supervises sales associates and retail store operations. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. May prepare work schedules and hire, train and evaluate sales associates. May supervise warehouse, cleaning, maintenance or security staff. Assists with resolving customer complaints.

$47,656 / year median in Massachusetts

+6% projected growth

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Job Description

Retail Assistant Manager Job Type:
Full-Time About Us We're a thoughtfully curated boutique offering fashion, home, and lifestyle finds with heart. Known for our welcoming vibe and elevated service, we pride ourselves on creating meaningful connections—with both our customers and our team. Position Summary The Assistant Manager supports the Store Manager in leading day-to-day operations, team development, and customer engagement. This role is a hands-on mix of leadership, retail expertise, and personal styling. The Assistant Manager leads by example, helps drive sales, and ensures that the store runs smoothly, beautifully, and with intention. Key Responsibilities Customer Experience Deliver exceptional service and personalized styling to all customers Support clientele and local community engagement efforts Help handle customer concerns with warmth and professionalism Leadership & Team Support Assist in training and mentoring new team members Support daily staff scheduling and delegation of tasks Help maintain a positive, motivated, and inclusive team culture Step in as acting Manager when needed Store Operations & Merchandising Assist in opening/closing procedures and day-to-day store operations Support visual merchandising and uphold brand presentation standards Help manage inventory, restocks, and transfers Ensure cleanliness, organization, and a safe retail environment Qualifications 1-2 years experience in retail, with leadership or key holder experience preferred Friendly, team-oriented, and self-motivated Strong communication and organizational skills Passion for fashion, styling, and customer connection Available to work a flexible schedule, including weekends and holidays Perks & Benefits Employee discount Supportive, creative team culture Opportunities to grow into a leadership role Retirement contribution Incentives for team and individual goals
Job Type:
Full-time Pay:
$26.00 - $28.00 per hour
Benefits:
Employee discount Paid time off
Shift:
Day shift
Work Location:
In person