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RSDA

Front Desk Supervisor | Full time

Career Insights for Retail Store Supervisor

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Scorecard

Based on Massachusetts data

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What they do

A Retail Store Supervisor supervises daily operations at a retail store. Hires and trains retail sales staff and creates staff work schedules. Assists customers and deals with customer complaints. Manages store inventory and supplies. May set store sales goals and strategies and manage store promotions.

$47,922 / year median in Massachusetts

+10% projected growth

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Job Description

Overview We are seeking a highly organized, patient-focused Front Desk Supervisor to lead the daily operations of our front office. This role is responsible for overseeing front desk staff, ensuring exceptional patient/customer service, maintaining efficient office workflows, and supporting administrative functions. The ideal candidate is a strong leader with excellent communication skills and the ability to thrive in a fast-paced environment. Responsibilities Supervise and support front desk team members. Ensure a welcoming and professional experience for all patients, customers, and visitors. Coordinate daily front office operations and workflow. Manage scheduling, appointments, and office communications. Handle customer concerns and resolve issues professionally. Maintain accurate records and ensure office procedures are followed. Collaborate with management to improve processes and efficiency. Assist with administrative duties and special projects as needed. Qualifications Dental administrative experience required Previous supervisory or management experience preferred. Strong customer service and interpersonal skills. Excellent organizational and multitasking abilities. Effective verbal and written communication skills. Proficiency with Microsoft Office and Dental office management software. Ability to work independently and lead a team in a professional manner. What We Offer Competitive pay of $30.00 per hour Full-time, stable Monday through Friday schedule Supportive and collaborative work environment Opportunities for professional growth and advancement Paid time off and benefits package (if applicable)
Pay:
From $30.00 per hour Expected hours: 40.0 per week
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Dental Insurance