Dispensary Supervisor I

« Back to Jobs Vireo Health Dispensary Supervisor I Cannabis Patient Centers/Dispensaries - Baltimore, MD - Full Time Who we are: At Vireo Health, we're not just another cannabis company—we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture w everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business—we're building a community. As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together.

What the role is about:

We are seeking an energetic and experienced Dispensary Supervisor I to join our team! The Dispensary Supervisor I is responsible for leading the frontline team in day-to-day operations, ensuring exceptional customer service, and supporting retail execution. This role emphasizes mentorship, service excellence, and a hands-on approach to store operations. In the absence of the General Manager and Dispensary Supervisor II, the Dispensary Supervisor I must have the ability to oversee all store operations. If you are someone who has passion for helping customers and cannabis, then come grow your career with Goodness Growth! What impact you'll make: Guide the crew through day-to-day operations with confidence by supporting all Patient Care Coordinators and Customer Service representatives, as assigned by store leadership based on staffing and business needs Mentor new hires and support onboarding like a pro Step up as Manager on Duty when needed Deliver real-time coaching and occasional course-correction to help your team grow Tackle escalated customer/patient concerns with grace and empathy Set the gold standard for service—then train others to meet it Keep our service game strong and consistent, every shift Keep front of house shelves stocked Assist with product delivery intake as needed Ensure smooth, accurate drawer operation every time Approve returns and discounts with integrity Follow proper procedures to keep our cash flow secure Verify IDs, intake info, and track products with precision Utilize POS an... Visit the Employer site for more details