Retail Store Manager Confidential Towson, MD Job Details Full-time $53,000 - $65,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Customer communication Interpersonal skills Talent management Bachelor's degree Retail store experience Sales strategy Retail management Management experience within retail industry Full Job Description Job description We are seeking an experienced and motivated retail leader to oversee the day-to-day operations of a high-volume store. This individual will be accountable for driving business results, delivering an exceptional customer experience, developing talent, and maintaining strong operational standards. The ideal candidate is a people-focused leader with a proven track record in retail management and the ability to balance sales performance, customer service, team development, and operational execution. This role may include direct oversight and development of Assistant Store Managers and other members of the store leadership team. Key Responsibilities Lead overall store operations with a focus on sales growth, profitability, customer engagement, and operational excellence Create and execute strategies that increase customer traffic, strengthen sales performance, and support business objectives Recruit, train, coach, and develop team members to maximize individual and store performance Establish clear performance expectations and provide ongoing feedback, recognition, and coaching Deliver a consistently positive and engaging customer experience Ensure the store is operated in accordance with company policies, procedures, and applicable standards Maintain a clean, organized, and visually appealing sales floor and back-of-house environment Monitor business performance, customer trends, and other key indicators to identify opportunities for improvement Use business insights and creative problem-solving to increase sales and strengthen the store's position within the market Conduct performance discussions and identify opportunities for employee development, training, and career advancement Address employee and customer concerns promptly and professionally Foster a positive, inclusive, and high-performing team culture Lead by example by demonstrating strong work ethic, professionalism, accountability, and customer focus Partner with field and/or corporate leadership as needed to support broader business initiatives Perform additional leadership and operational responsibilities based on business needs Preferred Qualifications & Skills Demonstrated success leading teams within a retail or customer-focused environment Strong leadership, coaching, and talent-development capabilities Proven ability to drive sales and achieve business objectives Customer-focused mindset with a commitment to delivering an exceptional experience Strong organizational, prioritization, and problem-solving skills Effective verbal and written communication skills Ability to analyze business results and translate insights into actionable plans Comfortable working in a fast-paced environment and adapting to changing business priorities Bachelor's degree in Business, Retail Management, or a related field preferred Equivalent combination of education and relevant leadership experience may be considered

Job Type:

Full-time Pay:

$53,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Experience:

Retail management: 2 years (Required)

Work Location:

In person