A Retail Associate Manager assists the manager at a retail store, either an independent business or a store that is part of a large retail chain. Supervises sales associates and retail store operations. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. May prepare work schedules and hire, train and evaluate sales associates. May supervise warehouse, cleaning, maintenance or security staff. Assists with resolving customer complaints.
Assists Store Manager day to day operations of Goodwill Retail store with gross sales of $1,000,000 to $1,999,999 Assumes full responsibility for all store operations in the absence of the Store Manager.
Communication:
Receives donations, provides donation receipts and assists donors to ensure a positive donor experience Maintains positive relationships between departments through concise and consistent communication
Knowledge:
Interviews/hires new store personnel; trains store personnel in store policies, job duties, and Agency policies and procedures Maintains store premises to ensure adequate security and compliance with safety and environmental codes and ordinances as well as with the Agency's health and safety standards Performs operational duties as needed (register, donation area, production, merchandising, customer service)
Administration:
Analyzes store merchandising needs; ensures adequate levels of inventory in order to meet projected sales and budget goals through achievement of production goals Maintains store records including all cash, sales and deposit reports, expense reports, payroll sheets and other records required by the Agency or by applicable law Closes registers and cashes out; totals and summarizes funds received, endorses checks, and prepares bank deposit slip; deposits funds at a bank
Supervision:
Assists Store Manager with all general store operations Supervises/coordinates activities of store personnel; assigns duties and schedules break periods, work hours, and vacations Ensures that store opening/closing procedures are followed; secures all store premises. Participates in performance management, including disciplinary actions, staff assignments, and writing year end review.
Requirements:
Criminal Background Check that meets the agency standards A minimum of Two (2) years previous retail experience. A minimum of One (1) year of supervisory experience, preferably in a retail setting.
The ability to:
sit, stand, bend, reach, and lift Ability to push/pull up to fifty (50) pounds In addition to employment that is fulfilling, meaningful and supportive, Goodwill employees also receive: Medical, Dental, and Vision insurance offered 403(b) retirement plan with Employer Match Employer Paid Short & Long Term Disability Employer paid Life Insurance Generous Paid Time Off Plan Paid Holidays 30% Employee discount at Goodwill stores in
ME, NH & VT
Exceptional career growth opportunities Discount on personal cell phone plans Local community discounts Caring coworkers/team that support you! High School Diploma/GED or better. Drive. Lic. - Class C Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
