A Retail Store Shift Supervisor supervises staff at a retail store during a particular work shift. Works at an independent retail business or a store that is part of a large retail chain. Monitors store operations and conditions. Assists as needed with sales and customers and with stocking store merchandise. May be responsible for counting and depositing cash from store registers.
Gram's Five & Dime Cannabis Co. is a women-owned, family-run dispensary seeking a knowledgeable, motivated Shift Lead to join our team at our medical and recreational locations in Newport. We're not your typical dispensary—we're on a mission to normalize cannabis consumption through education and community engagement , and we're looking for team members who share that passion.
Position Details Full-time :
30-35 hours/week, with opportunities for extra shifts to cover vacations or call-outs
Schedule :
FULL weekend availability is required (AM & PM on Fri, Sat, & Sun) Hours of operation : 8:30 AM - 10:00 PM, seven days a week
Compensation & Benefits :
Competitive pay, employee discounts, flexible schedules, paid time off, and generous tips (tips end up being an average of an additional paycheck every month!) Application Instructions Applications are accepted only through Indeed . Please do not visit or call the store unless invited for an interview. Due to high application volume, resumes must include relevant experience to be considered. Responsibilities Customer Service & Sales Greet customers warmly and create a welcoming environment Assist customers in selecting products, answering questions about strains, medicinal uses, and methods of consumption Share personal cannabis knowledge and experiences to help educate customers Process transactions accurately using our POS system Resolve customer concerns independently Store Operations Oversee daily store operations, including inventory and cash management Ensure that every customer receives excellent service through training, managing and supporting the growth of employees throughout the store Greet and assist customers in a positive, approachable manner Answer questions and resolve customer inquiries and concerns Maintain a presence in the store by providing top-tier customer service Ensure a clean, well-stocked store for customers Stay informed on cannabis products, industry news, and trends Additional duties may include assisting the Store Manager in record keeping and loss prevention efforts. Other duties may be assigned on an as-required basis. Qualifications & Skills Management and/or leadership experience with the ability to supervise, lead and motivate a crew Strong organizational, communication, interpersonal, and time management skills Professional, friendly demeanor with a customer-first approach Comfortable using technology and learning new software Computer-literacy, including experience with Excel. POS and/or Inventory Management System experience a HUGE plus. Basic knowledge of cannabis products or willingness to learn (training provided) Detail-oriented with strong organizational skills Accurate cash-handling and basic math abilities Flexible, adaptable, and able to multitask in a fast-paced environment Ability to work effectively as part of a team Requirements 21+ years old and a current Maine resident with valid Maine ID Eligible for a Maine Office of Cannabis Policy Individual Identification Card (IIC) and Registry Identification Card (RIC) - we will help you apply! Open weekend availability (Fri, Sat, Sun AM & PM minimum) High school diploma or equivalent At least one year of retail supervisory experience Physical ability to lift 25+ lbs and stand, walk, crouch, and kneel for extended periods About Gram's Five & Dime Founded in 2021 with our first medical dispensary in Detroit, ME, Gram's Five & Dime has grown into a trusted name in both the medical and adult-use cannabis markets. In 2023, we opened our flagship Newport location, and in 2024, we expanded into wholesaling our own brand of full-spectrum RSO edibles. We're proud to be a community-focused, women-owned, and LGBTQ+ ally business. Our cannabis is sourced from carefully selected Maine growers to ensure the highest quality for our customers.
Our motto:
We're the dispensary you can bring your Gram to. Learn more at grams5.com.