POSITION SUMMARY

Under the supervision of the Retail Supervisor II; this position directs day to day operations to ensure that customer service goals are met, inventory levels are controlled and financial bench marks are maintained while adhering to forecasted expense expectations to include payroll objectives.

ESSENTIAL FUNCTIONS

1. Provides exemplary customer service, while being prompt and professional. 2. Must maintain the essential functions of a Retail Clerk (see Retail Clerk Position Description). 3. Supervises employees engaged in sales work, taking in inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily record of transactions for accountant. 4. Utilizing micros point of sale system/computerized register and maintaining accuracy of all tills/drops, while communicating any special circumstances. 5. Assists in formulating pricing to merchandise according to requirements for profitability of store operations. 6. Meets with sales representatives/vendors and processes invoices for payment. 7. Assist in training newly hired employees on departmental procedures. 8. Ensures deliveries are checked in properly and placed in proper locations, so that products and displays are in an orderly fashion ensuring exceptional presentation to guests. 9. Communicates all issues and suggestions to the Retail Manager and Retail Supervisor II. 10. Leads by example, works alongside fellow employees to insure proper presentation and to enforce teamwork. 11. Maintains a neat and clean appearance. 12. Responsible for learning and following daily policies and procedures for the Bay Mills Business Holdings and the department. 13. Must attend all mandatory trainings designated by the Human Resources Department and/or Department Manager, including TIPS and ServSafe. 14. Other duties may be assigned within the scope and complexity of this position's essential functions.