Manager

Manager Hazel Park, MI Job Details Full-time $14 - $22 an hour 19 hours ago Benefits Relocation assistance Flexible schedule Qualifications Conducting community outreach projects Retail industry sales team management Sales reporting Recruitment process management Customer retention Operations management Sales management Inventory management Sales analysis Safety regulations Staff scheduling Sales training Employee retention Mid-level Sales team management High school diploma or GED Sales data analysis Team development Store opening/closing procedures Overseeing compliance functions Sales coaching Conflict management Recruiting Order placement Workplace health and safety regulatory compliance Time-based sales targets Networking through strategic partnership building Marketing campaign management Productivity software Brand awareness campaigns Strategic partnerships Associate's degree POS systems Escalation handling Retail management Cash handling Leadership Communication skills Staffing management Staff development Performance evaluation Full Job Description The Cell Phone Store Manager is responsible for overseeing daily store operations, managing a team of sales associates, achieving sales goals, and ensuring exceptional customer experiences. This individual provides leadership that supports company objectives while maintaining compliance with policies, procedures, and brand standards. Key Responsibilities1. Sales & Customer Service Drive sales performance and meet or exceed monthly sales targets. Ensure excellent customer service by training and coaching staff on product knowledge and customer engagement. Manage escalated customer concerns, providing quick and effective solutions. Analyze sales reports and implement strategies to improve performance. 2. Staff Management & Development Recruit, hire, train, and supervise sales associates. Conduct regular team meetings, individual coaching, and performance evaluations. Create staff schedules that balance business needs and employee satisfaction. Foster a positive, motivated, and results-driven work culture. 3. Operational Excellence Oversee daily store operations including opening, closing, inventory management, and cash handling. Maintain store appearance in alignment with brand standards. Ensure compliance with company policies, health and safety regulations, and wireless carrier agreements. Monitor stock levels and submit order requests as needed. 4. Marketing & Community Engagement Promote in-store and local marketing campaigns to increase traffic. Build partnerships with nearby businesses and participate in community events to grow brand awareness. Qualifications Education & Experience High school diploma or equivalent required; associate or bachelor's degree preferred. 2-4 years of retail management experience, preferably in wireless, electronics, or consumer sales. Proven success in meeting sales targets and managing a dynamic retail team. Skills & Competencies Strong leadership and interpersonal communication skills. Excellent problem-solving and conflict-resolution abilities. Proficient in POS systems, inventory management, and Microsoft Office Suite. Ability to work flexible hours, including evenings, weekends, and holidays. Performance Metrics Monthly and quarterly sales targets achieved. Customer satisfaction and retention rates. Staff performance and turnover rates. Store audit and operational compliance scores.

Pay:

$14.00 - $22.00 per hour

Benefits:

Relocation assistance

Work Location:

In person