Retail Management Trainee Dynamic Growth & Connections Inc.

Kalamazoo, MI Job Type:

Full-Time | W-2

Employment Work Location:

In Person About the Opportunity Dynamic Growth & Connections Inc. is seeking a motivated and dependable Retail Management Trainee to join our Kalamazoo team. This position is designed for someone who enjoys working with people, providing excellent customer service, and developing the skills needed to take on greater responsibility within a retail environment. The Retail Management Trainee will begin by learning our day-to-day customer service, retail sales, product support, and store operations processes. As you gain experience, you will have opportunities to develop additional skills in team support, training, performance management, and retail leadership. Previous management experience is helpful but not required. We provide structured training and are especially interested in candidates who are dependable, coachable, professional, and interested in developing into a leadership role. What You'll Do Assist customers in a professional and approachable manner Learn customer service and retail sales processes Answer customer questions and provide accurate product and service information Help customers identify products or services that fit their needs Maintain a positive and professional customer experience Learn daily retail operations and performance expectations Work alongside experienced team members and leadership Develop skills in communication, organization, and problem-solving Assist with training and supporting team members as experience develops Learn how supervisors monitor team performance and customer experience Support daily operational goals and store standards Take on additional leadership responsibilities based on training, performance, and business needs What We're Looking For We're looking for candidates who are: Comfortable working directly with customers Professional and dependable Strong communicators Organized and able to manage multiple responsibilities Comfortable working as part of a team Open to coaching and feedback Interested in professional growth and leadership development Able to work in an in-person retail environment Motivated to learn customer service, sales, and retail operations Previous Experience That Can Transfer Well Candidates may have previous experience in areas such as: Retail Customer service Hospitality Restaurants or food service Hotels or guest services Wireless or electronics retail Grocery or department stores Fitness or membership services Banking or financial customer service Call centers Front desk or reception Event services Shift leadership Team leadership Assistant management Supervisory roles Previous experience in one of these areas is helpful, but it is not required. We consider candidates from a variety of customer-facing backgrounds. What You'll Learn Through hands-on training and experience, team members can develop skills in: Customer service Retail sales Product and service knowledge Customer communication Problem-solving Team collaboration Training and coaching Retail operations Performance management Leadership fundamentals Why Join Dynamic Growth & Connections? We provide an in-person work environment where employees can build practical customer service, retail, and leadership skills. This opportunity may be a strong fit for someone who has developed people skills through retail, hospitality, restaurants, customer service, or other customer-facing positions and is ready to take the next step toward greater responsibility. Dynamic Growth & Connections Inc. is an equal opportunity employer. Employment decisions are based on qualifications, job-related skills, performance, and business needs.

Pay:

$16.00 - $20.00 per hour Expected hours: No more than 45.0 per week

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Vision insurance

Work Location:

In person