This position is paid for through Edustaff, your employer, and North Central Michigan College is your work site.

GENERAL DESCRIPTION

The SCRC Shift Leader acts as quality control and is responsible for on-site supervision of the fitness facilities, its patrons, and SCRC Student workers. They are also responsible for overseeing the appropriate use and cleanliness of all equipment. They will maintain a welcoming, inclusive, safe and enjoyable service-oriented environment for Student Community Resource Center participants at all times. This position must include the ability to work nights, weekends, and some holidays.

DUTIES:

Manage, oversee, and monitor all areas of the facility while providing guidance, leadership and feedback for student staff: Responsible for opening, closing, and maintaining a secure facility. Maintains appropriate cash balances. Monitoring/verify transactions and reports of all financial transactions when a direct supervisor is not available. Implement organize and oversee the set-up/tear-down of planned programs scheduled on the courts. Be able to respond to specific exercise and fitness related questions, or refer to Fitness Specialist and/or Supervisor. Explain and demonstrate proper use of equipment. Use computer applications such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments. Attend staff meetings to discuss special problems, training, procedure reviews, and student monitor performance feedback. Demonstrate, teach, and require excellence in customer service. Supervise record keeping of participant usage including ID card access and usage. Development, training, and follow up of new employees on shift. Other duties that may be assigned. Maintain professionalism and a positive, helpful approach in all interactions, duties and management of others: Maintain regular and consistent attendance and punctuality. Communicate shift issues, conflicts and emergency situations. Anticipate schedule demands and manage time effectively with the ability to prioritize. Understand and enforce all SCRC policies and procedures in a firm, fair, and consistent manner. Demonstrate customer service skills by being enthusiastic, personable, and comfortable while engaging with all participants, regardless of background. Demonstrate a willingness to learn. Maintain a presentable appearance including staff shirt and name tag for all shifts. Work with all age groups in a variety of recreational activities. Responsible for the maintenance and custodial oversight of all equipment and facilities: Keep service records of all equipment. Plan/supervise/complete safety checks as well as routine cleaning and maintenance schedules on equipment as assigned. Maintain inventory of supplies, tools, and parts for repair and custodial purposes. Provide flexible availability to work and fill in when shifts need coverage. Expect to work a minimum of 3 hours per semester at special activities. (i.e. Commencement, intramural/extramural, lecture series, NCMC foundation events, after-hour scheduled groups, etc.): Conduct/supervise equipment orientations and fitness tests/exams as may be assigned. Assisting with Physical Education programs and/or Fitness Specialist as assigned. Assisting with intramural/extramural and/or Coordinator as assigned. Attend organizational meetings to discuss special college hosted activities. Perform other duties as assigned.

Implement adequate emergency response:

Be a responder in the event of an emergency. Enforce and explain all NCMC emergency procedures. Give first aid when necessary. Attend staff training classes. Supervise safe and appropriate equipment set ups. Complete incident, accident, and theft forms.

REQUIREMENTS

High school diploma or GED. Conflict resolution skills. Trained in CPR, AED, First Aid, and Bloodborne Pathogens. (training may be provided upon hire) Basic computer skills and telephone etiquette. Self-starter, self-motivated and proactive. Ability to manage and lead. Ability to lift 10 lbs. or more regularly and up to 50 lbs. or more on occasion. Decisive and solutions-orientated approach to problems Ability to work in fast-paced environments.

PAY RATE

$17.10/hr. plus a $0.50/hour shift premium for weekend work.

HOURS:

Primarily Weekends (Sat and Sun) around 8am to 5pm = about 18 hours, Potential for additional hours (up to 28 per week) if desired and available.

NORTH CENTRAL MICHIGAN COLLEGE PERKS

Tuition waiver Free access to gym/fitness center and home sporting events Free & confidential access to employee assistance program Discount to Lifelong Learning and Luncheon Lecture programs For questions or inquiries regarding the shift schedule, please contact the SCRC Front Desk at (231) 439-6370