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KF
Kroger Family of Companies
HOME/RELIEF ASST DEPT LEADER
Career Insights for Department Manager
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Scorecard
Based on Michigan data
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What they do
A Department Manager manages a department in a large retail store. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$44,818 / year median in Michigan
-6% projected decline
Job Description
Assist with the management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the Home Merchandising Assistant Manager and Home Operations Assistant Manager. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
- Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service
- Teach and demonstrate selling skills
- Complete customer incident and associate injury reports
- Communicate daily tours, sales, and goals to staff
- Understand and follow labor agreements, when applicable
- Promote and follow Company initiatives
- Verify recovery and store conditions
- Process special orders
- Maintain stockroom fixture bay and review bay dating
- Verify all read and signs are completed
- Train associates and follow up on training needs
- Process salvage, returns, call backs, recalls, and review write offs
- Review supply needs and recap to File Maintenance Clerk
- Verify accuracy of Toy & Variety consolidation orders
- Must be able to perform the essential functions of this position with or without reasonable accommodation
QUALIFICATIONS
Minimum- BA/BS in business or related field plus a minimum of six months of Fred Meyer experience and one year related retail experience; or combination of relevant education and experience
- Minimum 18 years of age
- Ability to pass drug test
- Ability to work in a fastpaced environment
- Ability to work weekends on a regular basis, work any shift and work overtime as needed
- Ability to travel independently on a rare basis
- Maintain confidentiality
- Accuracy/attention to detail
- Ability to organize/prioritize tasks/projects
- Familiarity with industry/technical terms and processes
- Ability to work within set time framdedFont, HelveticaMSFontService, sansserif;fontsize:10.5pt;>Ability to work within set time framService, sansserif;fontsize:10.5pt;>Ability to continue education, as necessary Desire
- Knowledge of company policies, procedures, and organizational structure
- Proficiency with Returns Management System and current Company email
- Experience directing and participating on project teams
- Working knowledge of alarms, sprinklers, and printers