Retail Assistant ManagerJob Overview We are seeking a motivated, customer-focused Retail Assistant Manager to support daily store operations, lead the sales team, and help create an exceptional shopping experience. The ideal candidate brings strong communication skills, hands-on retail leadership experience, solid POS and inventory knowledge, and a working understanding of flowers, plants, seasonal arrangements, and floral care. This role is a great opportunity for someone who enjoys retail sales, floral products, team leadership, and keeping a busy store running smoothly. Duties and Responsibilities

• Assist with daily store operations to ensure the shop runs efficiently, professionally, and on schedule.
• Lead, motivate, and support retail staff in meeting sales goals and delivering excellent customer service.
• Use flower and plant knowledge to assist customers with product selection, care instructions, seasonal availability, and gift recommendations.
• Support floral sales by promoting arrangements, plants, add-on items, and special occasion products.
• Operate POS systems accurately for sales, returns, exchanges, and inventory updates.
• Maintain product knowledge across flowers, plants, gifts, and store merchandise to confidently answer customer questions.
• Monitor inventory levels, organize stock, assist with replenishment, and help maintain fresh, attractive displays.
• Communicate clearly with team members and management to support store goals, deadlines, and daily priorities.
• Train new employees and provide ongoing coaching to help team members improve performance and customer service.
• Create and update product lists, inventory documents, and basic reports using Microsoft Excel and Word.
• Work independently when needed, stay self-motivated, and complete assigned tasks by set deadlines.
• Answer phones professionally, take accurate messages or orders, and assist customers with questions.
• Maintain reliable transportation and consistent attendance. Requirements
• Previous retail management, assistant management, or supervisory experience preferred.
• Knowledge of flowers, plants, floral care, seasonal products, but not necessary.
• Strong leadership and communication skills with the ability to guide, motivate, and support a team.
• Experience using POS systems for sales transactions and inventory updates.
• Strong customer service skills and the ability to make helpful product recommendations.
• Experience with inventory control, stock organization, replenishment, and merchandising.
• Ability to manage multiple priorities in a fast-paced retail environment.
• Proficiency with Microsoft Excel and Word for product lists, inventory tracking, and administrative tasks.
• Self-motivated, dependable, and able to work independently with minimal supervision.
• Professional phone etiquette and the ability to communicate clearly with customers and team members.
• Reliable transportation is required.

Why Join Us? As a Retail Assistant Manager, you will play a key role in supporting store success, helping customers choose meaningful floral and gift products, and developing your leadership skills in a vibrant retail environment.

Pay:

$17.00 - $20.00 per hour Expected hours: 37.5 per week

Benefits:

Employee discount

Work Location:

In person