Amorino Supervisor - Mall of America Amorino Gelato Bloomington, MN Job Details Part-time $17 - $18 an hour 8 hours ago Benefits Employee discount Qualifications Serving Retail sales transactions Retail customer service procedures Venue beverage service Customer relationship building Team supervision Interpersonal skills Cash register operations Customer engagement Cleaning Full Job Description Amorino is known for developing extraordinary people who drive business success by doing the right thing for the Gelato artist and customers. As an Amorino leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same. This role assists us in creating the Amorino Experience for our customers by providing consistent high quality service in beverages and desserts, while maintaining a clean and comfortable store environment. Summary of Key Responsibilities Show integrity and honesty to promote the culture and values of Amorino. Maintain a calm demeanor during periods of high volume. Constantly evaluate the stores environment and customers needs. Deliver excellent service with a customer comes first attitude. Follow health, safety, and sanitation guidelines for all products. Reinforce team goals through existing organizational methods. Maintain regular attendance and punctuality at work. Promote a positive attitude toward customers and team members. Lead the team to success during busy hours Answer any questions the team may have Support the manager in implementing the Amorino processes Be able to handle customer complaints Be able to train new hires Experience Experience preferred, but not required We will provide training, encouragement, and supervision to all new servers Uniforms supplied to all team members Basic Qualifications Possess strong interpersonal skills and the ability to work within a team environment. Maintain high energy, a strong work ethic, punctuality, and consistent attendance. Available to work flexible hours including mornings, evenings, weekends, and/or holidays. Meet store operating policies and standards that include providing quality beverages, desserts, and handling of cash. Available to perform many different tasks during each shift. Be a fast learner, build relationships, and pleasantly engage customers.
Pay Rate:
Starting $18.00/hour $14.00/hour + $4-$6 tips/hour Part-time work
Job Type:
Part-time candidates to work on the line and on the register.