ResponsibilitiesStore Leadership & Operations Lead all aspects of daily store operations, including merchandising, inventory control, product launches, and financial oversight. Foster a collaborative, performance-driven culture that prioritizes both sales results and customer satisfaction. Sales & Customer Experience Drive store sales by promoting connectivity solutions. Deliver outstanding service by helping customers select the best mobile and internet plans for their needs. Analyze store performance metrics to identify trends and opportunities for improvement. Team Management & Development Recruit, train, coach, and develop a high-performing team. Provide ongoing feedback, foster accountability, and empower team members to exceed service and sales goals. Conduct regular performance reviews and support continuous learning. Collaboration & Strategy Partner with marketing teams to implement local campaigns and promotions. Represent the store in broader business initiatives and collaborate with other leaders on performance and growth opportunities. Technology & Product Knowledge Stay current with new product launches, service enhancements, and technology trends. Equip your team to confidently assist customers and promote product adoption. QualificationsExperience Minimum 3 years in retail or customer service management, preferably in telecommunications or a high-volume sales environment. Proven experience leading a team and driving sales performance. Skills Excellent communication, leadership, and coaching abilities. Strong analytical, problem-solving, and planning skills. Knowledge of mobile and internet connectivity services. Proficiency with Microsoft Office (Excel and Word). Familiarity with wireless terminology and industry trends preferred. Additional Requirements Willingness to travel to multiple locations as needed. Flexibility to work weekends, holidays, and varying shifts. Education High school diploma required. Associate degree in Business or related field preferred. Benefits Medical, Dental & Vision Insurance starting on day one. Discounted employee service benefits where applicable. Tuition reimbursement and employee referral opportunities. Comprehensive training to support your success. Paid vacation and sick leave. Access to sales incentive and bonus programs. 401(k) with company match. Opportunities for continuous career growth and advancement. #IND1

Job Type:

Full-time Pay:

From $63,125.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person