Store Manager Cricket Wireless - 3.3 Jackson, MS Job Details Full-time $14 - $17 an hour 9 hours ago Benefits Employee discount Flexible schedule Qualifications Sales Team leadership Sales team management Wireless sales Retail sales Full Job Description Want to join a dynamic wireless company where your ideas and talents really matter? At Cricket, we work hard and have a great time doing it. We're looking for smart, driven leaders who want to make a difference. We offer our team members a competitive total rewards program as well as a comprehensive benefits package. We're a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling. Job Description As a Store Manager at Cricket , you will be responsible for leading the daily operations of the retail store while driving sales, delivering exceptional customer service, and developing a high-performing team. The Store Manager creates a positive, energetic environment where employees are motivated to achieve and exceed sales and customer service goals. Store Manager Responsibilities Lead, coach, and motivate a team of Retail Sales Advocates to achieve and exceed sales objectives Drive sales of no-contract wireless phones, service plans, accessories, and related products Deliver an exceptional customer experience and build lasting customer relationships Monitor individual and store performance and implement strategies to improve results Recruit, train, develop, and retain team members Create employee schedules and ensure appropriate staffing based on business needs Conduct regular coaching and performance feedback with team members Lead by example in sales, customer service, product knowledge, and professionalism Ensure all company policies, procedures, and operational standards are followed Complete daily opening and closing procedures in accordance with established guidelines Maintain a clean, organized, and professional store environment Oversee inventory management, merchandising, and loss-prevention procedures Ensure paperwork, reports, and administrative responsibilities are completed accurately and on time Participate in outside sales events, community activities, and promotional initiatives Work flexible hours, including evenings, weekends, and holidays Assist with other store locations or business needs as required General Duties Understand customers' needs and ensure the team effectively demonstrates how Cricket products and services meet those needs Establish and communicate daily, weekly, and monthly sales goals Monitor sales performance and take action to achieve store objectives Educate and engage customers through product demonstrations and personalized solutions Ensure customers receive prompt, courteous, and professional service Build a positive team culture focused on accountability, teamwork, and customer satisfaction Maintain current knowledge of wireless products, services, promotions, and company initiatives Address customer concerns and work to resolve issues professionally and effectively Ensure compliance with company standards and applicable policies Preferred Qualifications A definite advantage is given to individuals who have bilingual Spanish skills . Candidates with prior wireless, telecommunications, retail sales, or store management experience are also strongly preferred.

Pay:

$14.00 - $17.00 per hour Expected hours: 35.0 - 40.0 per week

Benefits:

Employee discount Flexible schedule

Experience:

Sales:

1 year (Required)

Work Location:

In person