at Easter Seals Goodwill Northern Rocky Mountain in Hamilton, Montana, United States Job Description

• Description
• At times may be only "Supervisor in Charge" of entire facility.

Responsible for assuring a high level of guest and donor service. Assists with supervision of retail and/or production activities to ensure that goals are met in production and sales. Ensure that Easterseals-Goodwill policies and procedures are uniformly enforced and followed. Cross-training required in all aspects of Goodwill. Performs duties according to the established Best Practices of ESGW . Duties include, but are not limited to

• May assist with staff meetings that improve communication, such as daily tool box talks and monthly department meetings
• Demonstrate superior guest service by handling guest transactions in a timely and courteous manner, and responding to guest complaints/concerns with a sense of urgency to see to their resolution
• Assure that cash register, transaction, and cash handling procedures are strictly followed and enforced. Corrects any register or transaction errors according to established procedures
• Acknowledge and greet guests who come within 10 feet
• Completes or delegates tasks, as required, to bring store into compliance with "guest service" standards
• May assist with the follow-up of Store Visit Reports and/or assist in the completion of action plans
• Assist in inventory control by performing rack rolling, maintenance, and stock rotation activities
• Assists with the management of new purchased products for best possible return
• Ensures retail display standards are met
• Completes administrative tasks, which include; accurate daily/weekly/monthly reporting; opening and closing procedures, cash management, and stock on hand reporting
• Requirements
• Must be available to work evenings and weekends
• Requires standing, stooping, bending, or carrying for extended periods. Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance
• Requires tolerance to extreme changes in temperature and humidity
• Ability to move independently or with reasonable accommodation within the facility and community
• Applicant must be physically and mentally able to perform all requirements of the job
• All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment. Experience
• High School/Equivalent
• 0-2 years previous experience

• Job Level:

  Entry
• Easterseals-Goodwill offers a comprehensive & competitive benefit To view full details and how to apply, please login or create a Job Seeker account