Retail Store Sales Manager Date Posted:

27 September 2026

Closing Date:

October 27, 2026

Recruiter:

Mattress Firm Location:

Aberdeen, North Carolina Salary:

USD70,000

to

USD90,000

Job Type & Industry:

Banking & Finance -

Retail, Retail, Wholesale & FMCG, Sales, Marketing, PR & Events Contract Type:

Permanent Job Reference:

2989939855-2 Apply for this job now Job Description Mattress Firm is seeking a Store Sales Manager to lead sales performance and daily operations in our retail mattress showroom. You will drive revenue through consultative selling, coaching a sales team, and delivering exceptional customer experiences. Responsibilities include setting sales goals, monitoring KPIs, training associates, managing schedules, and ensuring visual standards. You'll handle inventory, POS accuracy, and basic P&L awareness while modeling our customer-first, performance-driven culture. This role offers ongoing training, recognition, and clear paths for advancement in a nationwide retail organization. Responsibilities Lead daily store operations and ensure a clean, inviting showroom environment. Drive sales performance through consultative selling and goal setting. Recruit, train, coach, and schedule store sales associates. Monitor KPIs, convert leads, and manage customer follow-up. Oversee inventory accuracy, merchandising standards, and stock levels. Ensure accurate POS transactions, cash handling, and basic P&L awareness. Resolve customer issues and escalations to maintain high satisfaction. Implement company promotions, pricing, and marketing initiatives in-store. Maintain compliance with company policies and retail operational standards. Collaborate with district and regional leaders on performance and growth plans. Required Skills Retail sales Store operations management Team leadership Customer relationship management (CRM) Visual merchandising POS and cash handling Inventory management Sales forecasting and reporting Training and coaching Conflict resolution