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RT
Rooms To Go SE Division
Department Manager - Shop
Career Insights for Retail Store Supervisor
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Scorecard
Based on North Carolina data
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What they do
A Retail Store Supervisor supervises daily operations at a retail store. Hires and trains retail sales staff and creates staff work schedules. Assists customers and deals with customer complaints. Manages store inventory and supplies. May set store sales goals and strategies and manage store promotions.
$39,853 / year median in North Carolina
+15% projected growth
Job Description
Position Summary The Department Shop Manager is responsible for ensuring the smooth day-to-day operations of the shop, managing the shop teams, and maximizing profitability of the shop. This position requires strong woodworking and mechanical skills and attention to detail. Essential Duties and Responsibilities Works directly with operations to ensure associates have clear expectations of responsibilities. Fosters a positive and inclusive work environment that promotes teamwork and motivation. Hires, trains, supervises, develops, and evaluates associates. Addresses associates' disputes, questions, and concerns. Ensures all staff adhere to safety standards, company policies, and procedures. Ensures the shop is adequately stocked, clean, and visually appealing. Motivates associates to complete assigned tasks and reach goals. Performs other duties as assigned. Knowledge Of Strong woodworking and mechanical skills and attention to detail. Excellent leadership skills to effectively manage many associates, complete varied and complex administrative documents accurately and timely. Must have demonstrated initiative, creative problem solving and innovation. Requires demonstrated ability to organize and prioritize multiple objectives, to integrate changing processes and procedures, to manage time and resources effectively in a fast-paced environment, and work as a team player. Ability to understand the distribution center plans related to product storage. Excellent understanding of safety policy and practices.