A Retail Associate Manager assists the manager at a retail store, either an independent business or a store that is part of a large retail chain. Supervises sales associates and retail store operations. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. May prepare work schedules and hire, train and evaluate sales associates. May supervise warehouse, cleaning, maintenance or security staff. Assists with resolving customer complaints.
Position Purpose Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Assistant Manager you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables.
Duties and Responsibilities:
Assist with the hiring, training and development of store team members as delegated by the Store Manager Assist with all store functions and day-to-day store activities as directed by the Store Manager Able to perform all opening and closing procedures in the absence of the Store Manager Assist the Store Manager in protecting and securing all company assets, including store cash. Adhere to all policies and procedures including safety guidelines. Maintain a professional and friendly environment with customers, subordinates, and supervisors. Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery. When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Team Members. Process all SSC Corporate directives. Assist the Store Manager on the receipt and return of DSD merchandise. Assist Store Manager in the management of freight flow. Meet or exceed productivity standards. Assist the Store Manager in ordering and stocking all merchandise needs. Assist the Store Manager in maintaining stockroom organization. Assist the Store Manager in ensuring that the sales floor is sales effective daily. Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin. Qualifications Prefer prior retail and management experience. Effective communication, interpersonal, and written skills Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation Ability to work in a high energy, team environment. Ability to work flexible, part-time schedule to include days, evenings, weekends, and holidays. Benefits Flexible work schedules Retirement Plans Variety Wholesalers, Inc. is an Equal Opportunity employer.
