Job Summary Madewell is hiring a Department Manager to support daily retail operations, lead store team members, and help deliver an exceptional customer experience. This role supervises department activities, supports sales performance, maintains merchandising standards, and helps develop the team. Common Job Roles Department Manager Retail Department Manager Store Department Manager Retail Operations Manager Department Supervisor Key Responsibilities Oversee daily operations within the assigned retail department Lead, coach, and support department team members Assist with sales goals, customer service, and store performance Monitor merchandise presentation and maintain visual standards Support inventory management, replenishment, and product organization Assist with employee scheduling and task assignments Guide team members on products and customer service Address customer concerns and help resolve service issues Ensure compliance with company policies and store procedures Support store opening, closing, and general operational activities Perform additional management duties assigned by store leadership Requirements High school diploma or equivalent preferred Previous retail, sales, customer service, or supervisory experience Strong leadership and communication skills Excellent organizational and problem-solving abilities Ability to work effectively in a fast-paced retail environment Basic computer and point-of-sale system proficiency Flexible availability, including evenings, weekends, and holidays when required Preferred Skills Experience supervising retail or sales teams Strong customer service and relationship-building abilities Knowledge of retail merchandising and inventory procedures Ability to coach and motivate team members Strong sales and performance management skills Professional, dependable, and customer-focused approach About the Company Madewell is a fashion retail brand focused on apparel, accessories, and customer-centered shopping experiences. The company emphasizes quality products, thoughtful design, teamwork, and strong customer service while providing employees with opportunities for professional development and career growth.

Pay:

$17.00 - $21.00 per hour Expected hours: 34.0 per week

Work Location:

In person