Shift Leader TE Wash Holdings LLC Wilmington, NC Job Details Part-time | Full-time $15

• $17 an hour 3 hours ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance Employee discount Safety equipment provided Qualifications Customer communication Managing teams in a customer support role Outdoor work experience Coaching In-person customer service Ladder use Team development Supervising experience Team training Leading team collaboration initiatives Machine minor repairs Team motivation (leadership skill) Staff development Team building

Full Job Description Description:

Are you ready to take the next step in your career and build the foundation for a leadership role? Tommy's Express Car Wash is hiring a Shift Leader to support daily operations, train and develop team members, and provide exceptional customer service at our Wilmington, NC location. As a Shift Leader , you'll be stepping into an entry-level leadership role, learning essential skills to prepare for future leadership positions like Assistant Site Leader and Site Leader. You'll be a key part of ensuring smooth operations, team development, and customer satisfaction. Why Join Tommy's Express? Full-Time Benefits

• Health, dental, vision, paid time off, and more! Incentive & Bonus Opportunities
• Earn extra rewards as the company grows! Leadership Development
• Gain hands-on experience and training for career growth. Fast-Paced & Fun Work Environment
• We work hard, stay organized, and have fun while doing it!

Key Responsibilities:

Support Site Leadership

• Assist the Site Leader and Assistant Site Leader in managing daily operations, helping with hiring, training, and scheduling. Team Development
• Lead team meetings, assist in training sessions, and help ensure adherence to processes and procedures. Customer Service Excellence
• Handle customer concerns, manage damage claims, and ensure guests have a top-tier experience. Site Maintenance & Compliance
• Help conduct weekly site audits, maintain clean and safe work areas, and comply with safety regulations. Technical & Mechanical Support
• Learn to diagnose minor equipment issues and assist with troubleshooting and repairs.

What We're Looking For:

Leadership Mindset

• A team-oriented individual who takes initiative and motivates others. Strong Communication Skills
• Ability to lead meetings, train staff, and resolve customer concerns professionally. Problem-Solving & Adaptability
• Quick thinker who can shift priorities and troubleshoot challenges as they arise. Tech-Savvy & Organized
• Basic knowledge of Excel, tablets, and other office applications. Hands-On Work Ethic
• Comfortable working on-site, both indoors and outdoors, in a fast-paced environment.

Physical & Safety Requirements:

Ability to stand, walk, bend, kneel, and lift items over 50 lbs. Comfortable working with moving mechanical parts, lock-out/tag-out procedures, and ladder safety. All necessary personal protective equipment (PPE) provided.

Compensation & Benefits:

Bonus Incentives

• Be rewarded for company growth and performance! Full-Time Benefits
• Health, dental, vision, paid time off, employee discounts, and paid training.

Requirements:

Experience & Qualifications:

Experience:

1+ years in a leadership or supervisory role (retail, hospitality, car wash industry preferred).

Leadership Potential :

Ability to train, coach, and develop employees for operational success.

Customer Service Excellence :

Strong guest interaction skills with a proactive approach to resolving concerns.

Operations & Maintenance:

Willingness to learn equipment troubleshooting, maintenance, and compliance procedures.

Team Player:

Able to work closely with the Site Leader and Assistant Site Leader to execute company policies and improve efficiency.

Problem-Solving:

Quick thinker who can adapt to challenges and resolve issues efficiently.

Physical Requirements:

Ability to stand for long periods, lift up to 50 lbs., and work in an outdoor environment.

Flexible Schedule:

Available to work weekends, evenings, and holidays as needed. How to

Apply:

If you're looking for a leadership role with career growth, great benefits, and a supportive team, apply today! Immediate interviews available. Come be a part of something rewarding at Tommy's Express Car Wash!