Assistant Store Manager - DQ Grill & Chill Dairy Queen Grill & Chill | Ralston Ralston, NE Job Details Full-time From $20 an hour 1 day ago Benefits Paid training Paid time off Employee discount Flexible schedule Qualifications ServSafe Shift management Team development Kitchen cost control Store management Recruiting Leading team collaboration initiatives Managing food service teams Crew management Retail management Team motivation (leadership skill) Team building Full Job Description Build the Team. Create the Culture. Make People Smile. We're looking for a passionate, hands-on Asst. Store Manager to lead one of our Dairy Queen Grill & Chill restaurants. As the GM, you'll be the heart of the store — overseeing day-to-day operations, building a strong, motivated team, and ensuring our guests have the exceptional experience they expect every time. If you thrive in fast-paced environments, enjoy mentoring others, and love a good Blizzard, this is your moment.
What You'll Do:
Own operations: Manage all daily restaurant operations including food safety, labor, inventory, and service standards.
Lead the team:
Hire, train, schedule, and develop crew and managers. Foster a positive and productive culture.
Drive results:
Monitor KPIs (sales, labor %, food cost, etc.) and make data-driven decisions to improve performance.
Deliver fan experiences:
Ensure guests receive fast, friendly, accurate, and consistent service.
Maintain standards:
Hold your team accountable to DQ brand, cleanliness, and safety standards.
Handle the unexpected:
Resolve issues with professionalism—whether it's a staffing shortfall, equipment hiccup, or customer concern.
Grow future leaders:
Mentor Shift Leads for internal promotion and leadership readiness.
What We're Looking For:
2+ years of restaurant management experience (QSR or fast-casual preferred) Proven ability to lead and inspire a team Strong understanding of labor and cost controls ServSafe certification (or willing to obtain) Availability to work full-time, including occasional nights and weekends Strong communication and problem-solving skills Guest-first mindset with high energy and accountability Why Join Us? Competitive salary Paid time off Growth opportunities within a locally owned and growing group Discounts and team perks Be part of a legendary brand with a strong local culture