ReStore Assistant Manager Habitat for Humanity of Greater Newark Kenilworth, NJ Job Details Full-time $55,000 - $65,000 a year 3 hours ago Benefits Health insurance Flexible spending account Paid time off Employee discount Retirement plan Qualifications Computer operation Customer communication Staff supervision Retail industry sales team management experience Teamwork Team supervision Computer literacy Merchandising Moving Sales team management High school diploma or GED Team development Increasing sales revenue Computer skills Grocery store experience Retail management Management experience within retail industry Time management Full Job Description Job Overview We are seeking a dynamic and motivated ReStore Assistant Manager to join our team and lead our retail operations with enthusiasm and expertise. In this role, you will oversee daily store activities, manage staff, ensure excellent customer service, and drive sales growth. Your leadership will help maximize inventory management, maintain store standards, and foster a positive shopping environment. This position offers an exciting opportunity for a proactive individual passionate about retail management, team development, and community impact. The responsibilities include, but are not limited to, ReStore operations, customer service, donation management, volunteer performance oversight, and the safety, security, and maintenance of the facilities and ReStore property. The Assistant Manager must ensure that all donors, customers, and volunteers have an excellent experience at the ReStore. Additionally, the assistant manager is expected to be able to work a flexible schedule to support business needs including nights and weekends. Duties Assist in managing daily store operations, including opening and closing procedures, cash handling, and POS (Point of Sale) transactions to ensure smooth sales processes. Lead and supervise team members by providing training on customer service, merchandising, inventory control, and safety protocols. Oversee inventory management tasks such as stock replenishment, ordering purchasing supplies, and conducting regular stock audits to maintain optimal product availability. Support recruiting efforts by interviewing candidates, participating in employee orientation sessions, and assisting with onboarding new staff members. Implement merchandising strategies to enhance product displays, pricing accuracy, and overall store presentation aligned with company standards. Handle customer inquiries and resolve issues promptly to ensure a positive shopping experience while fostering strong community relationships. Manage administrative responsibilities including payroll processing, bookkeeping, budgeting support, and maintaining accurate records of sales and inventory data. Coordinate marketing initiatives to promote store events or sales campaigns that attract new customers and increase community engagement. Supervise shift schedules to ensure adequate staffing levels during peak hours while maintaining efficient store operations Open, close, and operate the ReStore as needed Assist with maintaining policies and procedures relating to daily operations, (e.g. cash management, cash reconciliation, inventory acquisition, inventory control, donor tracking, and human resources) Ability to be a team player and work effectively with peers and management to accomplish tasks Professional and courteous interaction with donors including utmost care and concern for personal property Expected to be continuously updating their knowledge of the company products, services, and policies Responsible for daily oversight for all sales floor and warehouse operations Ensure that all merchandise is properly cleaned, priced, inspected, and displayed in an attractive appearance Properly screen all drop-off donations Ensure social media engagement by posting new merchandise, sales promotions, and calendar events Serve as a backup donations ambassador in the event of temporary staff shortages Provide adequate training for both volunteers and staff Introducing rewards program to customers for future promotional opportunities Increasing in store sales Ability to present a professional appearance and demeanor while also promoting the Habitat for Humanity mission Maintaining an orderly appearance throughout the sales floor, warehouse, and restrooms Manage donations in warehouse to maintain a safe, organized, clean, and efficient environment Conduct volunteer orientations Manage telephone inquiries relating to donation pick-ups and drop-offs Expected to help customers load and unload merchandise as needed

Required Skills:

Capable of handling multiple tasks at one time Ability to respond appropriately of changes in direction or unexpected situations Customer service skills to meet and exceed customer expectations Good time management skills to ensure assigned responsibilities are completed in an efficient and safe manner Ability to follow through and adhere to work schedule and ability to complete challenges as they arise Acts in a professional, courteous, and cooperative manner towards customers, coworkers and volunteers Expected to have basic computer literacy skills Proven management experience in retail or grocery store environments with a focus on team supervision and sales growth. Strong leadership skills with the ability to motivate staff and foster a collaborative team atmosphere. Excellent communication skills in multiple languages; bilingual abilities are highly valued for serving diverse communities.

Physical Requirements:

Ability to Lift / Carry / Push / Pull for extended periods of time, to move and handle boxes of merchandise, furniture, and fixtures that could be up to 50 pounds Ability to spend majority of the day standing Ability to understand and communicate in English; other languages are a plus

Qualifications:

Required High School Diploma or GED Access to personal transportation Ability to safely lift 50 pounds on a regular basis

Pay:

$55,000.00 - $65,000.00 per year

Benefits:

Employee discount Flexible spending account Health insurance Paid time off Retirement plan

Work Location:

In person