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Eataly North America

Retail Manager

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Job Description

Company DescriptionEataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim...
for our guests to:
EAT authentic Italian food at our restaurants, cafés and to-go countersSHOP a selection of high-quality Italian, local and homemade productsLEARN through our classes and our team's product knowledgeJob DescriptionEataly's bustling marketplaces feature a comprehensive retail offering including: imported and local grocery products; bread, pasta and mozzarella produced daily on premises; an extensive selection of fresh meat, fish and cheese; wine; and housewares.

The Retail Manager oversees the complex retail operations of an Eataly store. The Retail Manager is an operational leader who not only sets strategy and analyzes financials but also leads through example and stays close to the products and team through consistent presence on the floor.

Reports to the Director of Store Operations. Manages the SAFO, Wine, Retail and Guest Relations Department. Directs and organizes the store's retail operations to maximize profitabilityDevelops departmental goals and leads a team of LeadsWorks closely with each manager to understand operational needs and boost interdepartmental collaborationAnalyzes financial data and develops strategies around pricing, merchandising and promotionsManages merchandise and creates product lists, identifying roll-outs and phase-outs of productsPrepares weekly updates on the retail department for senior leadershipAssists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminationsDocuments, investigates and resolves employee and guest incidentsPerforms other duties as required or assigned
Salary Expectations:
$75,000-$95,000 per yearQualificationsBachelor's Degree5+ years of retail or grocery management experience in a high-volume, fast-paced environmentExcellent verbal and written communications skillsExceptional leadership, motivational and team-building skills Demonstrated problem-solving, organizational, analytical and business management skillsAdvanced proficiency in Microsoft OfficeExperience with Italian products and wineJob RequirementsAvailability to work onsite with a flexible schedule sometimes including evenings, weekends and holidaysAbility to lift up to 50 poundsAbility to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squattingAbility to operate equipment such as a slicer, pasta machine or cash register as neededAvailability to travel up to 10% of the timeAdditional InformationBenefits and PerksMedical, Dental, Vision InsurancePaid Time OffPaid Parental Leave401K with match or RRSPBonus programFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand more!

Benefits

  • Paid Time Off (PTO)
  • Bonuses/Stipends
  • Health Insurance
  • Dental Insurance