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Bluebird Mountain Sports
Retail Store Manager - Ski & Snowboard Specialty
Career Insights for Retail Store Manager
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Scorecard
Based on New Mexico data
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What they do
A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$49,536 / year median in New Mexico
+8% projected growth
Job Description
Are you passionate about skiing/snowboarding and outdoor adventures? Do you have experience in retail management and a knack for leading a team? Join Bluebird Mountain Sports as our Store Manager and take charge of delivering an exceptional customer experience in our store!
Key Responsibilities:
- Oversee daily operations of the store, ensuring high levels of customer satisfaction through excellent service.
- Manage and lead a team of sales associates, rental technicians, and service associates, providing training, mentorship, and performance evaluations.
- Maintain inventory levels, place orders, and manage stock to meet customer demand.
- Ensure the store is well-organized, clean, and visually appealing.
- Develop and implement sales strategies to meet sales goals and drive revenue.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Collaborate with the marketing team to plan and execute promotional events and sales.
- Monitor and analyze sales performance, preparing reports for senior management.
- Ensure compliance with all company policies and procedures.
Qualifications:
- Previous experience in retail management.
- Strong leadership skills with the ability to motivate and manage a team.
- Excellent communication and interpersonal skills.
- Knowledge of ski/snowboard equipment, apparel, and accessories.
- Strong organizational and multitasking abilities.
- Proficient in using point-of-sale (POS) systems and inventory management software.
- Open availability to work weekends, holidays, and extended hours during peak seasons.
Benefits:
- Competitive salary with performance-based bonuses.
- Employee discounts on products.
- Paid time off. . Ski pass
- Opportunities for professional development and growth within the company.
- Access to exclusive pro-deal discounts on equipment.