Self Storage Store Manager

Job Title:

Store Manager Location:

Mesquite, NV Job Type:

Full Time Salary:

$18-21/hr.

DOE CSSM, LLC.

is a leading self-storage provider offering reliable storage solutions to our customers. The Store Manager is responsible for the full day-to-day operations of the site, including sales performance, customer experience, financial awareness, and overall property condition. This role requires a hands-on leader with strong accountability, sound judgment, and an ownership mindset.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

: Sales, Customer Service, and Leasing Provide excellent customer service while renting storage units and selling tenant protection plans. Answer and respond to phone calls, emails, and walk-in inquiries regarding rentals, payments, and tenant concerns . Show, rent, clean, and prepare storage units to ensure they are rent-ready at all times. Actively sell and maintain adequate inventory of moving and packing supplies. Assess and resolve customer concerns in a professional and timely manner. Financial Management & Budget Awareness Analyze monthly and annual operating budgets to ensure the site performs within approved targets. Maintain a working understanding of the property's Profit & Loss (P&L) statement. Monitor controllable expenses and identify cost-saving opportunities. Review repair, maintenance, and supply expenses for budget alignment. Accept payments, maintain accurate petty cash records, and prepare daily bank deposits. Contact past-due customers and coordinate catch-up payment arrangements. Full Site Operations & Accountability Maintain full responsibility for daily site operations. Ensure company policies, procedures, and legal requirements are followed. Monitor performance and take corrective action as needed. Operate the site with an ownership mindset. Communicate site performance and needs to leadership. Property Maintenance & Facility Management Maintain the office and property in clean, safe, and professional condition. Oversee daily repair and maintenance needs. Partner with the Facilities Manager on maintenance coordination. Conduct regular site walks. Track maintenance issues through completion. Support vendors and perform light maintenance when needed. Compliance, Communication, and Auctions Prepare units for auction and complete vacates per legal requirements. Support occupancy and retention efforts. Communicate effectively with management and team members. Work independently while following established procedures.

QUALIFICATIONS AND SKILLS

Prior supervisory or management experience required. Strong customer service and sales skills. Computer literate with solid office skills. Basic math skills including percentages. Detail-oriented and organized. Take-charge mindset with ability to follow procedures. Valid driver's license and insurance. Team-oriented.

PHYSICAL REQUIREMENTS

Ability to work indoors and outdoors. Ability to walk, stand, and lift up to 40 pounds. Ability to navigate uneven surfaces. Ability to use a keyboard for extended periods. Ability to operate a motor vehicle. Ability to read, write, and speak fluent English.

Job Type:

Full-time Pay:

$18.00

• $21.

00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person Self Storage Store Manager 675 Mayan Circle, Mesquite, NV 89027 $18

• $21 an hour
• Full-time $18
• $21 an hour

•

Full-time Job Title:

Store Manager Location:

Mesquite, NV Job Type:

Full Time Salary:

$18-21/hr.

DOE CSSM, LLC.

is a leading self-storage provider offering reliable storage solutions to our customers. The Store Manager is responsible for the full day-to-day operations of the site, including sales performance, customer experience, financial awareness, and overall property condition. This role requires a hands-on leader with strong accountability, sound judgment, and an ownership mindset.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

: Sales, Customer Service, and Leasing Provide excellent customer service while renting storage units and selling tenant protection plans. Answer and respond to phone calls, emails, and walk-in inquiries regarding rentals, payments, and tenant concerns . Show, rent, clean, and prepare storage units to ensure they are rent-ready at all times. Actively sell and maintain adequate inventory of moving and packing supplies. Assess and resolve customer concerns in a professional and timely manner. Financial Management & Budget Awareness Analyze monthly and annual operating budgets to ensure the site performs within approved targets. Maintain a working understanding of the property's Profit & Loss (P&L) statement. Monitor controllable expenses and identify cost-saving opportunities. Review repair, maintenance, and supply expenses for budget alignment. Accept payments, maintain accurate petty cash records, and prepare daily bank deposits. Contact past-due customers and coordinate catch-up payment arrangements. Full Site Operations & Accountability Maintain full responsibility for daily site operations. Ensure company policies, procedures, and legal requirements are followed. Monitor performance and take corrective action as needed. Operate the site with an ownership mindset. Communicate site performance and needs to leadership. Property Maintenance & Facility Management Maintain the office and property in clean, safe, and professional condition. Oversee daily repair and maintenance needs. Partner with the Facilities Manager on maintenance coordination. Conduct regular site walks. Track maintenance issues through completion. Support vendors and perform light maintenance when needed. Compliance, Communication, and Auctions Prepare units for auction and complete vacates per legal requirements. Support occupancy and retention efforts. Communicate effectively with management and team members. Work independently while following established procedures.

QUALIFICATIONS AND SKILLS

Prior supervisory or management experience required. Strong customer service and sales skills. Computer literate with solid office skills. Basic math skills including percentages. Detail-oriented and organized. Take-charge mindset with ability to follow procedures. Valid driver's license and insurance. Team-oriented.

PHYSICAL REQUIREMENTS

Ability to work indoors and outdoors. Ability to walk, stand, and lift up to 40 pounds. Ability to navigate uneven surfaces. Ability to use a keyboard for extended periods. Ability to operate a motor vehicle. Ability to read, write, and speak fluent English.

Job Type:

Full-time Pay:

$18.00

• $21.

00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance

Work Location:

In person