Showroom Manager

Location:

Amherst, NY

Reports To:

General Manager

Pay Range:

$75,000.00 - 90,000.00 per year

Responsibilities:

• Oversee day-to-day showroom operations including management of showroom staff
  
• Identify staff growth opportunities, coordinating vendor trainings accordingly
  
• Maintain open showroom orders, bid follow up and appointments
  
• Create and maintain staff schedule to ensure appropriate daily coverage
  
• Foster a culture of consistent bid follow-up and closely manage bid-reporting
  
• Liaise with GM and marketing to plan and host industry events to contribute to sales growth
  
• Enforce Frank Webb Home brand standards and operations
  
• Identify and address problematic operations and staff
  
• Monitor progress of sales goals on a store and employee level
  
• Mentor staff on sales and operational procedures
  
• Maintain state-of-the-art showroom, ensuring that showroom product is current and presentable
  
• Coordinate showroom renovations and updates as needed
  
• Oversee credit & debit reporting
  
• Ensure accurate product labeling where appropriate, maintaining signage to FWH standards
  
• Be an advocate and champion for showroom staff
  
• Provide sales support as necessary
  

Qualifications:

• Bachelor's degree or commensurate experience
  
• 5+ years managerial experience, ideally in a showroom environment
  
• Knowledge of bath, kitchen and lighting products, strongly preferred
  
• Strong business acumen
  
• Familiarity with ERP and CRM systems
  
• Professional and composed demeanor
  We are unable to sponsor employment visas now or in the future, and
  applicants must be authorized to work in the United States.