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Spa Castle
Team Lead/Floor Supervisor
Career Insights for Retail Operations Supervisor
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Based on New York data
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What they do
A Retail Operations Supervisor manages daily operations and activities for a retail company, often across multiple stores. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.
$59,206 / year median in New York
+5% projected growth
Job Description
Team Lead/Floor Supervisor Spa Castle - 3.5 College Point, NY Job Details Full-time $20 - $25 an hour 1 hour ago Benefits Health insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Customer communication Management Multilingual Store management POS Recruiting Organizational skills Food Handler Certification Full Job Description Job Summary We are seeking a dynamic and proactive Team Lead to oversee daily spa operations, ensuring a seamless experience for customers and a productive environment for team members. In this role, you will manage staff, coordinate schedules, and implement strategies that drive sales and enhance efficiency. Duties Lead, motivate, and develop staff through employee orientation, training and ongoing coaching to foster a high-performing team. Manage scheduling and task delegation to optimize productivity. Conduct interviewing and recruiting efforts to attract qualified candidates; participate in onboarding processes for new employees. Handle payroll processing and manage POS (Point of Sale) systems to ensure accurate financial transactions. Implement operational policies aligned with company standards; monitor compliance with safety regulations and store procedures. Oversee all departments throughout facility to ensure operations are running smoothly and efficiently. Skills Proven management experience within similar fast-paced environments. Excellent communication skills with the ability to motivate staff and interact confidently with customers. Strong organizational skills for managing inventory, scheduling, and store operations efficiently. Proficiency in POS systems, retail math, basic payroll processing, and cash handling procedures. Ability to conduct interviews effectively; experience in employee orientation and training & development programs. Multilingual or bilingual abilities are highly desirable. Exceptional managerial communication skills to foster teamwork while ensuring adherence to company policies and standards. Join us as a Team Lead where your leadership will shape the success of our environment! We value energetic individuals who thrive on building strong teams while delivering outstanding customer experiences.