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Floro's Mercantile

Retail Manager

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What they do

A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.

$54,299 / year median in New York

+3% projected growth

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Job Description

About Floro's Mercantile Floro's Mercantile is an elevated women's boutique located in the heart of downtown Glens Falls. We specialize in curated apparel, accessories, and luxury styling with a strong emphasis on brand identity, visual presentation, and community presence. We are seeking a hands-on, fashion-forward Retail Manager to lead daily operations, drive sales growth, and help build a boutique experience that feels polished, welcoming, and unforgettable. This is an opportunity to step into a leadership role at a growing brand and make a meaningful impact from the ground up. Position Overview The Retail Manager will oversee all day-to-day store operations, sales performance, team leadership, merchandising, and marketing execution. You will serve as a key face of the brand and report directly to ownership. This is a full-time leadership position based in Glens Falls, NY.
Compensation & Benefits Salary:
$65,000 per year and performance-based bonuses: Monthly Online Sales Bonus Merchandise incentive: Purchase store merchandise at cost (excluding handbags) 1 week paid vacation annually Growth opportunity within a developing brand Schedule Tuesday -
Saturday:
10:00 AM - 6:00
PM Monday:
Scheduled day off
Sunday:
On-call as needed for staffing, events, or operational needs Key Responsibilities Operational Leadership Oversee daily boutique operations Create and manage staff schedules Supervise POS systems, cash handling, and reconciliation Train, coach, and evaluate sales associates Maintain smooth opening and closing procedures Store Presentation & Brand Standards Maintain a visually compelling, clean boutique environment Lead visual merchandising and product placement Uphold Floro's brand aesthetic and guidelines Wear boutique attire to reflect brand identity Sales & Performance Drive daily, weekly, and monthly sales goals Monitor performance metrics and adjust strategy Lead by example on the sales floor Execute promotional strategies and sales initiatives Inventory Management Monitor stock levels and coordinate reorders Conduct inventory counts Maintain organized back-of-house operations Marketing & Social Media Develop and manage social media content (Instagram, Facebook, TikTok, Pinterest) Create engaging photos, videos, captions, and stories Maintain a content calendar Respond to customer engagement online Track and report performance metrics Support email campaigns and in-store promotions Qualifications 3+ years retail management experience preferred Strong leadership and team development skills Experience driving sales and meeting revenue targets Visual merchandising experience Comfortable creating and managing social media content Highly organized and detail-oriented Passion for fashion and elevated retail environments Why Join Floro's? This is not a corporate retail role — this is a leadership position inside a growing, design-driven boutique brand. You will have creative input, operational ownership, and bonus potential tied directly to performance. If you love fashion, take pride in presentation, and are excited to help grow something special in downtown Glens Falls, we'd love to connect with you.
Job Type:
Full-time Pay:
$62,000.00 - $65,000.00 per year
Benefits:
Paid time off People with a criminal record are encouraged to apply
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance