Store Manager

•Lake Placid, NY Wilson Appliances | Lake Placid, NY Wilson Appliances is looking for an experienced Store Manager to lead our Lake Placid location. This is not a traditional retail management position where you're expected to sit in an office and manage from the sidelines. We are looking for a hands-on sales leader who enjoys working with customers, building relationships, coaching a team, and helping grow a business. The more the store grows, the more opportunity there is for you to grow with it. Compensation $50,000

•120,000+ potential annual earnings Compensation includes a competitive base salary, sales commissions, vendor incentives, and the opportunity for biannual performance-based bonuses. There is significant earning potential for someone who can build a strong book of business, develop their sales team, and improve the overall performance of the store.

What the expectations are:

Lead the Lake Placid Store Take ownership of the day-to-day success and presentation of our Lake Placid location. Lead, coach, and support a team of two sales professionals. Set the tone for a positive, customer-focused sales environment. Help develop your team through product knowledge, sales coaching, follow-up, and hands-on support. Lead by example by actively selling and building your own customer base. Work with management to identify opportunities to increase sales and improve overall customer experience. Help maintain showroom displays and product selections based on customer demand and sales opportunities. Handle customer concerns and resolutions with sound judgment and a focus on protecting customer relationships. Build Your Own Book of Business The Store Manager is expected to be an active salesperson

•not simply a manager. Develop and maintain your own customer base. Build relationships with homeowners, contractors, designers, builders, and repeat customers. Manage quotes and follow up consistently with prospective customers. Sell appliances based on customer needs, using ethical sales practices, good judgment and decision-making. Maintain strong product knowledge through company-provided training and ongoing education. Work alongside your sales team on larger or more complex opportunities. Help your team close sales when your experience or expertise can make the difference. Follow through after the sale to create satisfied customers and repeat business. Customer Experience & Store Operations Above all, the customer comes first. Handle customer concerns professionally and efficiently. Take ownership of customer resolutions within your authority. Coordinate with Service, Delivery, and our Warehouse, to ensure customers receive the support they need. Review outgoing orders and assist in identifying potential issues before they reach the customer. Help coordinate returns, damage issues, and other customer-related concerns. Ensure the showroom is clean, organized, properly stocked, and professionally presented. Maintain accurate pricing and promotional information. Help determine which products and displays make the most sense for the Lake Placid showroom. Assist with inventory movement and showroom replenishment when needed. Be a Hands-On Leader We are looking for someone who isn't afraid to roll up their sleeves. Appliances are large, heavy products, and there will be times when the Store Manager needs to help load, move, or organize appliances alongside the team. What We're Looking For The ideal candidate has a combination of sales experience, leadership ability, and a strong work ethic.

You should be someone who:

Has previous management or leadership experience. Has a proven background in sales and customer relationship building. Enjoys selling and is motivated by the opportunity to earn more through performance. Can coach and motivate other salespeople while maintaining their own sales performance. Is comfortable holding themselves and others accountable. Has excellent follow-through and organizational skills. Can handle customer issues calmly and professionally. Is comfortable making decisions and taking ownership. Is willing to learn the appliance business and develop strong product knowledge. Is comfortable working in a hands-on retail environment. Proficient with computers and standard business software Can lift and move appliances when necessary. Appliance industry experience is helpful but not required. We are particularly interested in candidates with management and sales experience in industries such as appliances, furniture, automotive, building materials, flooring, home improvement, consumer electronics, or other customer-focused retail environments. Why Wilson Appliances? Wilson Appliances has been serving customers for over 100 years. We are a locally operated company with a long-standing reputation for knowledgeable sales, quality products, and dependable service. Our size gives us something that many large retailers can't offer: the ability for the right person to have a real impact on the business. This position offers the opportunity to take an already established appliance destination and help determine where it goes next. If you're someone who wants to manage people, sell, build relationships, grow a business, and directly benefit from that growth , this could be an excellent opportunity.

Schedule Location:

Lake Placid, NY Typical schedule:

Weekdays:

9:30 AM

•6:00 PM (one day off during the week)

Saturday:

9:00 AM

•5:00 PM Saturday availability is required as part of the regular schedule Benefits Competitive base wages Sales commission Vendor incentive opportunities Biannual performance bonus opportunity 401(k) matching Health insurance Dental insurance Vision insurance Paid time off Employee discount

Work Location:

In person

Pay:

$50,000.00

•$120,000.00 per year

Work Location:

In person