A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
Front End Manager - Nonna Bella's Pizzeria & Restaurant Nonna Bella's is looking for an experienced, dependable, and customer-focused Front End Manager to lead daily front-of-house operations at our North Babylon location. The ideal candidate is a strong communicator who can manage a team, maintain excellent service standards, and keep the restaurant running smoothly during busy shifts.
Responsibilities:
Manage daily front-of-house operations and oversee all customer service areas Supervise, train, schedule, and support counter staff, servers, cashiers, and delivery personnel Ensure every guest receives friendly, professional, and efficient service Handle customer questions, concerns, and order issues professionally Monitor dine-in, takeout, delivery, catering, and online orders Coordinate with kitchen staff to maintain accurate orders and timely service Manage opening and closing procedures Handle cash drawers, deposits, refunds, discounts, and end-of-day reporting Maintain a clean, organized, and properly stocked front-of-house area Help manage inventory for beverages, packaging, paper goods, and front-end supplies Enforce company policies, food safety standards, and workplace procedures Assist with private events, catering orders, and large customer orders Step in wherever needed during busy periods
Qualifications:
Previous restaurant management or supervisory experience required Pizzeria, fast-casual, or high-volume restaurant experience preferred Strong leadership, communication, and problem-solving skills Excellent customer service skills Comfortable managing employees and resolving workplace issues Experience with POS systems, cash handling, online ordering, and delivery platforms Able to remain organized and professional in a fast-paced environment Must be dependable, punctual, and available to work evenings, weekends, and holidays Ability to stand for extended periods and assist with light lifting when necessary
What We're Looking For:
We are looking for someone who takes ownership of their position, leads by example, and understands how to create a positive experience for both customers and employees. This is a hands-on management role for someone who is comfortable working alongside the team and keeping operations organized during busy service periods.
Job Types:
Full-time, Part-time Pay:
$25.00 per hour
Benefits:
Employee discount Shift availability: Night Shift (Preferred) Day Shift (Preferred) Ability to
Commute:
North Babylon, NY 11703 (Required) Ability to
Relocate:
North Babylon, NY 11703: Relocate before starting work (Required)
