US Patriot Senior Lead Retail Sales Associate Galls $18.75 / hr paid holidays, tuition reimbursement, 401(k), retirement plan, employee discount United States, York, West Point Sep 18, 2026 Senior Lead Retail Sales Associate, (Full Time) - US Patriot, On Base (West Point, NY)

Starting Rate:

$18.75/hour About

US PATRIOT

Are you ready for a career with one of the nation's top retailers of military and law enforcement tactical gear? At U.S. Patriot Tactical, you can make a positive difference for the country's military and law enforcement personnel by providing high-quality, reliable products. With more than 100 locations across the USA, South Korea, and Japan, you will be part of a diverse workforce engaged in providing exceptional retail service and expertise to the wide range of customers we serve. US Patriot is seeking a Full-Time Senior Lead Retail Sales Associate to match soldiers and airmen to the best brands in the business, including Nike, Oakley, and Under Armour. We have over 105 retail locations and multiple web portals to meet our customers' tactical gear needs. The Senior Lead Retail Sales Associate is responsible for all store operations to achieve sales goals and deliver outstanding customer satisfaction. As the leader of the retail team, the Senior Lead Sales Associate must be a coach and motivator, driving continuous improvement in sales and satisfaction.

WHAT TO DO

Manage the daily operations of a US Patriot store, including the supervision of all store employees

Scheduling:

Efficiently schedule all employees while taking into consideration each subordinate's requests for hours

Training:

Sales/product training, upsell/cross sell, POS procedures, shelf facing and stocking, inventory:

Sales and Merchandising:

Will ensure products are fully stocked, correctly tagged, properly faced, and in the correct category. The Lead Sales Associate is responsible for creating a sales plan to meet the store's sales obligations

Must know the gear (study catalogs) to assist customers. We need to suggest related items: example: they buy a holster, we suggest a pistol lanyard, magazine pouches, belt, etc.

Encourage employees to perform by setting sales goals and a plan to meet store goals

HR Hiring and terminating employees based on the company's hiring process

Customer Experience:

Ensure that customers have an outstanding, pleasant shopping experience

Items:

Communicate customer requests to the District Manager and Planner so we can bring in new items as soon as possible

Receiving:

Accurately receive all deliveries of merchandise to the store in a timely, accurate manner

Inventory:

There must be stock available for sale; the Lead Sales Associate must check inventory regularly

Administration/Reporting will complete accurate, timely paperwork and reports

Safety is a priority. Will model safety standards and promptly report accidents

Must demonstrate good judgment and respect for the position with the Company, coworkers, AAFES Staff, Clients, and Customers

WHAT YOU BRING

Bachelor's degree preferred

Three years of previous experience with retail management preferred

Excellent verbal and written communication skills, problem analysis, and decision-making

Financial and quantitative analysis (preferred)

Demonstrate ability to manage the sales team to achieve the company's sales goals

Proven ability to motivate and coach others

Ability to continuously move around all areas of the store daily

Ability to work flexible shift hours, 7 days a week

WHAT YOU SEND OUR WAY

Your resume, highlighting your education, experience, and skills

WHAT WE OFFER

Excellent medical/dental and vision coverage-Eligible 1st day of the month after start date

401(k) retirement plan with company contribution (because you will retire someday)

Flexible benefits-choose what you like, ignore the rest

Generous employee discount

Vacation and Personal Time

Paid Holidays

Tuition reimbursement

Daily Pay:

up to 50% of your pay EOE/Disability/Vets