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Sliman's Dodge Jeep Chrysler RAM

Service Administrator

Job Description

Position Summary The Service Administrator supports the Service Manager with the daily operations of the dealership's Service Department. This is a fast-paced, hands-on position that requires someone who is organized, dependable, detail-oriented, and willing to jump in wherever needed to help keep the department running efficiently. The ideal candidate is a go-getter who takes initiative, is willing to learn, and can effectively manage multiple priorities in a busy dealership environment. Key Responsibilities Support the Service Manager with daily tasks and operations within the Service Department. Write, process, and close Repair Orders accurately and efficiently. Assist with Warranty Repair Orders and ensure required documentation is complete. Manage lot inventory recalls. Cashier and process customer transactions as needed. Assist with dealership rental vehicles, including coordinating availability and related paperwork. Dispatch work to technicians as needed based on department workflow and priorities in Service Manager's absence. Serve as a liaison between the Sales and Service Departments to help ensure effective communication and a smooth process for customers and dealership personnel. Monitor outstanding Repair Orders and assist in keeping the department organized and operating efficiently. Qualifications & Requirements Dealership service department experience is required. Must be willing to learn new processes, systems, and responsibilities. Strong organizational and multitasking skills. Excellent attention to detail. Strong communication and interpersonal skills. Dependable, professional, and team-oriented. Strong computer skills and ability to learn dealership software. Ability to work independently while also supporting the Service Manager and the entire Service Department. What We're Looking For We're looking for someone who doesn't wait to be told what needs to be done. The right candidate will take ownership, stay organized, communicate well, and be willing to step in wherever needed to support the Service Department. If you're an experienced dealership professional who is motivated, dependable and ready to be an important part of a Family Owned Dealership's Service Department, apply today!
Pay:
From $75,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Parental leave Referral program Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance

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Based on Ohio data

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What they do

A Department Manager manages a department in a large retail store. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.

$43,362 / year median in Ohio

-4% projected decline

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