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SF
Sure Fire Group LLC
General Manager - Shopping center
Career Insights for Retail Store Manager
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Based on Ohio data
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What they do
A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$48,878 / year median in Ohio
+5% projected growth
Job Description
Overview We are seeking a dynamic, highly-motivated and results-driven General Manager to lead our shopping center. Needs to handle day-to-day operations of a large shopping center. Manage a small staff to ensure the property is well maintained and safe for tenants and patrons. Must be able to work independent of ownership to maintain the daily operations. Be able to remain calm in a crisis. Excellent communication with the community, staff, tenants and ownership. Coordinating special events with community members, civic leadership and patrons. Be computer savvy with experience in learning new systems. Duties Lead daily store operations, including property management, inventory control, and customer service standards Recruit, interview, train, and develop team members to build a strong team aligned with company goals Manage employee orientation programs and ongoing training initiatives to enhance team performance Supervise shift management, scheduling, and other duties to maintain operational efficiency Foster a positive store environment through excellent communication skills, managerial leadership, and team management expertise Requirements Proven experience in retail management or store supervision within the retail industry sales environment Strong skills in negotiation, recruiting, employee orientation, interviewing, and training & development Demonstrated proficiency in inventory management, HVAC controls, security and fire systems, purchasing, and cash handling procedures Excellent organizational skills with the ability to manage multiple priorities effectively Exceptional communication skills for managerial communication, team leadership, and customer service excellence Previous assistant manager or managerial experience in retail stores is preferred; supervisory experience is required Knowledge of retail store product knowledge, merchandising techniques, stock management, and operational procedures Ability to lead by example with a focus on customer satisfaction and operational efficiency Join us as our General Manager and lead our team toward success by inspiring excellence every day!