SHOP MANAGER - INVENTORY & FLEET

Emergency Plumbing Heating & Air is looking for a hands-on, organized, dependable Shop Manager to oversee our inventory, fleet, equipment, and daily shop operations. Reporting to the VP of Field Operations, you will be responsible for keeping our technicians and crews equipped, prepared, and moving. You will manage everything from parts and purchasing to vehicle maintenance, equipment, shop organization, and the associates who support these operations. This is a hands-on management position for someone who likes to stay busy, solve problems, communicate with people, and take ownership.

WHAT YOU'LL DO

Manage all inventory, parts, materials, tools, and equipment for our Plumbing, HVAC, Backflow, Septic, and Excavation divisions. Purchase parts and materials, compare vendors and pricing, manage purchase orders, and ensure we are getting competitive pricing and timely delivery. Keep inventory accurate, organized, properly stocked, and ready for upcoming jobs. Work directly with technicians to locate and order parts and help get crews out the door quickly each morning. Manage all company vehicles, trailers, jetters, and equipment, including preventative maintenance, repairs, registrations, recalls, inspections, and service records. Conduct and oversee technician van and equipment checks to ensure everything is safe, clean, operational, and ready to work. Manage the shop's daily organization, cleanliness, safety, equipment, and overall flow. Manage apprentices and other employees performing shop-related duties, including assigning work, training, coaching, and holding employees accountable. Coordinate with vendors, dealerships, repair facilities, technicians, supervisors, Finance, HR, and other departments to keep operations moving. Manage parts returns, warranties, credits, vendor reward programs, and related documentation. Prepare and stage materials, parts, tools, vehicles, and equipment for upcoming jobs. Help maintain company facilities and grounds and operate shop equipment, forklifts, tools, and vehicles as needed. Identify problems before they affect the field and proactively find solutions. Continually improve EPHA's inventory, fleet, shop, and purchasing processes.

WHAT WE'RE LOOKING FOR

Strong leadership and organizational skills. Someone who takes ownership and doesn't wait to be told what needs done. Excellent communication and follow-through. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving and decision-making skills. Comfortable working with computers, ServiceTitan, spreadsheets, Google Chat, and online purchasing. Experience with inventory, purchasing, fleet, warehouse, construction, plumbing, HVAC, or similar operations is a plus. Comfortable working hands-on with vehicles, equipment, tools, and materials. Valid driver's license and ability to safely operate company vehicles and equipment.

THE BOTTOM LINE

You are the person who makes sure our field team has what they need to do their jobs. If a technician needs a part, a van needs service, equipment needs repaired, an upcoming job needs staged, inventory needs ordered, or the shop needs something handled—you own finding the solution and keeping it moving. We are looking for someone who is organized, proactive, hands-on, and takes pride in keeping people and operations running efficiently.