Role Overview:

Responsible for managing store operations, staff, and processes to ensure efficient daily functions, including staffing, training, inventory, merchandising, and customer service.

Key Responsibilities:

Recruit, select, train, evaluate, and retain qualified employees, ensuring proper staffing and adherence to labor laws. Provide performance feedback, conduct evaluations, and address employee development or disciplinary actions. Make recommendations on employee pay and advancement. Oversee store opening and closing procedures, including personal involvement as needed. Analyze sales, profitability, and expense data to identify trends and control costs. Manage inventory levels through ordering, cycle counts, and stock presentation according to company standards. Ensure merchandise presentation, signage, and pricing meet guidelines. Maintain store security, cash handling accuracy, and safety policies. Deliver excellent customer service, maintain a clean, organized, and safe store environment. Ensure compliance with company policies, complete all documentation, and support store safety and operational standards.

Qualifications & Skills:

Ability to interpret operational documents and perform basic math. Knowledge of cash handling, inventory management, and merchandising practices. Effective communication and interpersonal skills. Experience with recruiting, training, and legal compliance. Strong organizational skills and problem-solving abilities. Bilingual skills may be preferred in some locations.

Experience & Education:

High school diploma or equivalent preferred. Management experience in retail is advantageous.

Physical & Working Conditions:

Frequent standing, walking, bending, and lifting up to 55 pounds. Use of equipment such as scanners, pricing guns, and carts. Fast-paced environment with exposure to weather conditions and moderate noise.