Shop Manager for Class 8 Trucks and Trailers Monday - Friday, Some Weekends Salary $85-$95k We are looking for a Shop Manager/Service Writer to join us. The Shop Manager/Service Writer is responsible for day-to-day shop operations, scheduling, all asset data input, ensuring assets are properly assigned to carriers, ensuring asset status is correct, coordinating needed maintenance and/or pickup, and parts & service sales. This position will be utilized to assist field operations as needed or required.

Essential Duties and Responsibilities:

• Responsible for managing daily operations of the service department, including scheduling, client service, service sales, inventory, and vendor management.
• Ensure that all repairs and maintenance services are completed in a timely and efficient manner, with a focus on quality and client service.
• Maintain accurate records of all service and repair orders, including customer information, asset information, and work performed.
• Provide estimates and quotes to clients for repairs and maintenance services; work with clients to ensure their needs are met.
• Develop and maintain positive relationships with clients, vendors, and co-workers.
• Ensure compliance with safety and environmental regulations and maintain a clean and organized work environment.
• Monitor and analyze key performance indicators (KPIs) to identify opportunities for improvement and implement strategies to increase profitability and efficiency.
• Fulfill a 20% billable time expectation, including a minimum of eight hours per week performing billable repairs for customers.
• Other duties and special projects as assigned or required.

Qualifications/Skills:

• High school diploma or equivalent; associate or bachelor's degree in automotive technology or business management preferred.
• Three or more years of experience in service advising, parts sales, or shop management with a proven track record of success.
• Strong communication, interpersonal, and client service skills.
• Ability to manage multiple projects, priorities, and clients in an organized fashion.
• Ability to thrive in a fast-paced environment.
• Excellent organizational and problem-solving skills.
• Proficient in computer applications, including Microsoft Office, Google Suite, and automotive service management software.
• Valid driver's license and a clean driving record.
• ASE certifications a plus, but not required.
• Former experience as a technician.

Benefits:

• Paid Time Off and Holidays
• Health, Dental and Vision Insurance
• 401(k) retirement plan with company match
• Flex and Health Savings Plans
• Company-paid life and short-term disability insurance
• Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance
• Tuition Assistance
• Employee Assistance Program (EAP)

Job Type:

Full-time Pay:

$85,000.00 - $95,000.00 per year

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): This position requires a background check be conducted. Are you willing to have a background check completed? Are you able to travel outside of Ohio for training? Are you familiar with Safety and Environmental Regulations? Have you monitored and managed kpi's? Are you able to perform a minimum of eight billable hours as a mechanic each week in addition to the Management responsibilities?

Education:

Associate (Preferred)

Experience:

diesel shop management : 3 years (Preferred) diesel truck repair: 3 years (Preferred) Service writing: 3 years (Preferred) Customer service: 3 years (Preferred)

License/Certification:

clean driver's license (Preferred) CDL (Preferred) Ability to

Commute:

Saint Clairsville, OH 43950 (Required)

Work Location:

In person