Auntie Anne's/Cinnabon - Store Manager OM Group dba Auntie Anne's & Cinnabon - 3.3 University Heights, OH Job Details Part-time | Full-time From $18 an hour 1 hour ago Benefits Paid training Health insurance Dental insurance Vision insurance Employee discount Opportunities for advancement Flexible schedule Qualifications Customer communication Guest relations Multilingual Recruiting Retail management Time management Full Job Description Store Manager - Auntie Anne's & Cinnabon The Store Manager is responsible for the overall operation and performance of the Auntie Anne's and Cinnabon location. This position leads the team, maintains brand standards, delivers an exceptional guest experience, and ensures the store operates efficiently, safely, and profitably. Responsibilities Manage all daily store operations and ensure the location is properly staffed and prepared for business. Provide exceptional guest service and create a welcoming environment for every customer. Lead, coach, train, and develop team members to consistently meet Auntie Anne's and Cinnabon brand standards. Ensure products are prepared, baked, displayed, and served according to brand recipes, procedures, and quality standards. Maintain high standards for cleanliness, food safety, sanitation, and overall store appearance. Manage opening, closing, cash handling, deposits, and register procedures. Monitor inventory levels, complete inventory counts, manage product usage, and place accurate orders. Manage scheduling and labor to meet business needs while controlling costs. Recruit, interview, onboard, and train new employees. Hold team members accountable for attendance, performance, guest service, cleanliness, and operational standards. Coach and develop team members and identify opportunities for internal advancement. Drive sales through strong execution, suggestive selling, product knowledge, and excellent customer service. Monitor store performance and take action to improve sales, labor, food cost, productivity, and profitability. Ensure all company policies, brand requirements, and local health and safety regulations are followed. Work alongside the team during busy periods and provide hands-on leadership when needed. Maintain reliable communication with leadership and promptly address operational or staffing concerns. Perform additional duties as assigned based on the needs of the business. Qualifications Previous restaurant, retail, food service, or management experience preferred. Strong leadership, coaching, and team-development skills. Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Ability to manage multiple priorities in a fast-paced environment. Experience with cash handling, inventory, ordering, scheduling, and labor management preferred. Strong focus on guest service and maintaining operational standards. Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays. Ability and willingness to work additional hours when necessary to support staffing and business needs. Multilingual skills are a plus. This job description is not intended to be an exhaustive list of all responsibilities. Additional duties may be assigned based on operational needs.

Job Types:

Full-time, Part-time Pay:

From $18.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid training Vision insurance

Work Location:

In person