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Goodwill of South Central Ohio

DGR Assistant Manager

Job Description

Overview Join our dynamic team as an Assistant Store Manager in Athens, where your leadership will drive retail excellence and create memorable shopping experiences. This energetic role is perfect for motivated individuals who thrive in fast-paced environments, possess strong management skills, and are passionate about delivering outstanding customer service. As a key leader in the store, you will support daily operations, develop your team, and ensure the store runs smoothly and efficiently. This paid position offers an exciting opportunity to grow your career within a vibrant retail setting. Responsibilities Assist the Store Manager in overseeing daily store operations, including sales, inventory control, and customer service. Lead and motivate the retail sales team to achieve sales targets and deliver exceptional customer experiences. Manage employee orientation, training, and development to foster a knowledgeable and engaged team. Conduct interviewing and recruiting processes to attract top talent for various retail roles. Handle payroll processing, bookkeeping, and cash handling procedures accurately and efficiently. Oversee inventory management, stock replenishment, merchandising, and pricing strategies to maximize sales opportunities. Supervise shift management, ensuring proper staffing levels, adherence to policies, and operational standards. Utilize POS (Point of Sale) systems for transactions, sales tracking, and inventory updates with precision. Maintain excellent communication with team members through managerial communication skills to promote a positive work environment. Implement operational procedures related to store management, including budgeting, purchasing, and inventory control. Ensure compliance with company policies and health & safety regulations while fostering a customer-focused atmosphere. Skills Proven experience in retail management or assistant manager roles within the retail or grocery industry. Strong leadership skills with demonstrated team management and supervisory experience. Excellent communication skills in multiple languages; bilingual abilities are highly valued. Proficiency in POS systems, inventory management software, and basic math for retail math calculations. Skilled in negotiation, customer service excellence, and conflict resolution. Ability to handle cash transactions accurately while maintaining high standards of cashiering practices. Organizational skills with a focus on time management, prioritization, and multitasking in a fast-paced environment. Knowledge of merchandising techniques, stock replenishment procedures, and pricing strategies. Experience with recruiting processes including interviewing candidates effectively. Familiarity with payroll processing, bookkeeping practices, and budget management. Strong phone etiquette and organizational skills necessary for smooth store operations. Join us as an Assistant Store Manager in Athens — where your energy fuels success! Bring your leadership talents to a role that values innovation, teamwork, and customer satisfaction at every turn. We're committed to supporting your growth every step of the way!

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What they do

An Assistant Retail Store Manager provides support to the Manager of a retail store, either an independent business or a store that is part of a large retail chain. May have primary responsibility for hiring and training retail sales staff. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.

$42,101 / year median in Ohio

+1% projected growth

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