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Cold Stone Creamery Collegeville

Store Manager - Cold Stone Creamery - Collegeville, PA

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What they do

A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.

$50,286 / year median in Pennsylvania

-2% projected decline

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Job Description

Store Manager - Cold Stone Creamery Are you looking for a fun, fast-paced work environment , competitive pay, extensive training, and plenty of perks—including lots of ice cream? Do you have an upbeat personality, enjoy connecting with people, and take pride in going the extra mile to create an unforgettable customer experience? If you're bright, outgoing, personable, and eager to grow , we'd love to meet you! We're looking for an enthusiastic and motivated Store Manager to join our team at our brand-new location . As Store Manager, you'll play a key role in building our team, creating an amazing store culture, and making sure every guest leaves with a smile. Cold Stone Creamery delivers the Ultimate Ice Cream Experience through a community of franchisees who are passionate about ice cream. The secret recipe for smooth and creamy ice cream is handcrafted fresh daily in each store, and then customized by combining a variety of mix-ins on the frozen granite stone. Cold Stone Core Values Do the right thing Be the Best Be #1 Bring out the BEST in our people. Profit by making people happy Win as a team Responsibilities include but are not limited to Manage Daily Store Operations Oversee the day-to-day operation of the ice cream store. Perform designated Opening and/or closing duties at the store according to established procedures Ensure company policies, food safety standards, and operating procedures are consistently followed. Team Leadership & Staff Supervision Recruit, train, coach, and supervise store employees. Create and manage employee schedules. Assign daily tasks and ensure employees remain productive and engaged. Provide ongoing training in customer service, food preparation, cleanliness, and safety. Inventory & Ordering Monitor inventory levels of ice cream, cones, toppings, baking supplies, packaging, and other products. Place and receive product and supply orders. Maintain appropriate inventory levels while minimizing waste and spoilage. Conduct regular inventory counts and report discrepancies. Monitor product expiration dates and ensure proper storage and rotation. Preferred Qualifications Previous experience in food service or restaurant management preferred. Experience with ice cream, baking, cake decorating, or dessert preparation is a plus. Previous supervisory or team-lead experience strongly preferred. Basic computer, scheduling, inventory, and administrative skills. Ability to train, motivate, and hold employees accountable. Takes full ownership of day-to-day store operations and is accountable for the store's success, consistently going beyond minimum expectations, remaining hands-on, and doing whatever is necessary—including working additional hours when needed—to ensure operational excellence and team success. Food safety certification is preferred or must be obtained as required. Physical Requirements Ability to stand and walk for extended periods during shifts. Ability to regularly lift and carry boxes, supplies, and product weighing up to approximately 30-40 pounds. Must be available to work a flexible schedule, including weekends, holidays, and peak business periods. Include hours expected to work You mean I get paid to do this?: At Cold Stone Creamery, daily tasks include making the world's greatest ice cream, creating a one-of-a-kind experience for every person who walks in the door, and keeping the store sparkling clean. We are looking for you if you are not afraid to jump behind the counter, make waffle cones, scoop ice cream, prepare an order, help decorate a cake, or clean the shop when needed. We are looking for someone who takes ownership of the store, treats customers and employees with respect, maintains high standards, and takes pride in creating a fun and memorable dessert experience for every customer.
Benefits:
Successful Store Managers will be eligible for promotion and pay raise. If you want to help create the Ultimate Ice Cream Experience then click the link and apply for the position! Please fully complete the application in order to be considered. Most Cold Stone Creamery stores are owned and operated by independent franchisee operators. These franchisees, who want to be in business for themselves but not by themselves, are independent employers which means they exclusively: (i) recruit, hire, train, and manage their own employees, (ii) set their own employment policies and procedures, and (iii) handle all matters of employment at their store. Franchisor does not control employment matters and does not employ those working at franchised restaurants.
Brand:
Cold Stone Creamery Address:
121 Market Street, Suite 6, Collegeville, PA - 19426
Property Description:
24450 -
Cold Stone Creamery Collegeville Property Number:
24450
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements