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PNC
Portfolio Management Manager- Retail Lending Servicing Product
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Based on Pennsylvania data
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What they do
A Retail Service Manager manages service at a retail store, either an independent business or a store that is part of a large retail chain. Manages customer service staff and develops store service procedures. Supervises training for improved customer service. Responsible for resolving customer complaints.
$48,633 / year median in Pennsylvania
-10% projected decline
Job Description
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Portfolio Management Manager
- Retail Lending Servicing Product page is loaded Portfolio Management Manager
- Retail Lending Servicing Product Apply locations PA
- Pittsburgh (15222) PNC Bank N.A. (PA375) Madison Avenue NY (NY019) Franklin Building
- Chicago (IL016) N VA Headquarters (VA227) View All 7 Locations time type Full time posted on Posted 6 Days Ago job requisition id R224534 Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.
- Partners with key business, product and tech stakeholders across the Enterprise to manage dependencies, identify opportunities, competing priorities
- Partners with Product and Business leaders to create, manage and prioritize product strategy, OKRs, backlog and roadmap
- Oversee Program Analysis and Reporting; Leverages insights to inform improvement opportunities
- Oversees continual agile and operational transformation and, partnering with product to adopt industry best practices
- Supports key internal processes, including Change at PNC, project funding and staffing, budgeting, etc.; Manages budget tracking and burndown for Servicing Product Team
- Drives annual planning process for team
- Develop tracking, Identify and implement efficiency strategies across the product and tech organization
- Supports Head of Servicing Product to develop and deliver Senior Leadership updates
- Familiarity with product development tools like Adobe, Tableau, FigJam, JIRA, Confluence, Figma PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance.
STEM OPT
for this position. Job Description Manages and leads portfolio managers to ensure success in the execution of organizational portfolios in support of corporate strategy. No requirement for portfolio size. Manages and assesses the development and approval process for strategic initiative governance for assigned portfolios. Monitors the development and review of analysis and reporting information related to key strategic portfolio milestones. Oversight and accountability for the overall portfolio budget while working to ensure success of the portfolio. Coaches and develops portfolio managers. Works across multi-disciplinary functions, and manages vender relationships to ensure success of the portfolio. Consults with project and program managers/teams as needed. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused- Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk
- Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally
- Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values
- Role models our values with transparency and courage. Enable Change
- Takes action to drive change and innovation that will transform our business. Achieve Results
- Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best
- Raises the bar with every talent decision and guides the achievement of all employees and customers.
Language Assessments No Required or Preferred Language Assessments Pay Transparency Base Salary:
$123,200.00- $274,560.
- Investment Office Project Management locations 2 Locations time type Full time posted on Posted 29 Days Ago View All 5 Jobs About Us For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders.