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Original Brothers Pizza & Italian Restaurant Inc

Counter Staff Manager

Career Insights for Retail Operations Supervisor

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Based on Pennsylvania data

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What they do

A Retail Operations Supervisor manages daily operations and activities for a retail company, often across multiple stores. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.

$54,451 / year median in Pennsylvania

+1% projected growth

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Job Description

Job Overview We are seeking a dynamic and experienced Counter Staff Manager to lead our retail team with enthusiasm and strategic insight. In this role, you will oversee daily store operations, manage customer interactions, and ensure the team delivers exceptional service. Your leadership will drive sales growth, maintain inventory accuracy, and foster a positive dining experience. This position offers an exciting opportunity for a motivated individual to make a significant impact in a fast-paced retail setting while developing their managerial skills. Responsibilities Oversee daily store operations, including opening and closing procedures, cash handling, and POS (Point of Sale) system management. Manage inventory control, stock replenishment, merchandising, and purchasing to optimize product availability and presentation. Conduct employee orientation, training, and development to enhance team performance and ensure adherence to company policies. Handle customer inquiries, resolve complaints effectively, and build strong relationships to promote customer loyalty. Coordinate shift schedules, manage tup disbursement and monitor operational budgets to ensure efficient store functioning. Utilize management skills to supervise cashiering activities, oversee pricing strategies, and implement sales management initiatives. Oversee and help w/ general store cleaning, inventory needs and event set ups Skills Proven experience in retail management with strong leadership capabilities and supervisory experience. Excellent communication skills with the ability to motivate and guide a diverse team. Proficiency in POS systems, inventory management software, and basic bookkeeping practices. Strong negotiation skills for purchasing negotiations and vendor relations. Multilingual or bilingual abilities are highly desirable for serving diverse customer bases. Demonstrated expertise in retail math including sales analysis, budgeting, and pricing strategies. Exceptional organizational skills with the ability to prioritize tasks effectively in a fast-paced environment. Experience in training & development programs aimed at enhancing team skills and operational efficiency. Join us as a Counter Staff Manager where your leadership fuels our success! Bring your passion for retail sales, operational excellence, and team development to create an engaging shopping experience that keeps customers coming back!
Pay:
$15.00 - $22.50 per hour
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements