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Creekside sports bar and grille

Restaurant & Bar Floor Manager

Career Insights for Retail Operations Supervisor

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What they do

A Retail Operations Supervisor manages daily operations and activities for a retail company, often across multiple stores. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.

$54,451 / year median in Pennsylvania

+1% projected growth

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Job Description

Overview (Salary negotiable with experience) As a Manager at Landis Creek Golf Club and Creekside Sports Bar & Grille, you will play a pivotal hands-on role in executing restaurant service operations, managing the server team, and ensuring the delivery of high-quality service to bar/restaurant guests of Creekside Sports Bar & Grille including seasonal patio, event guests of The Loft at Landis Creek including the Loft, Eagle Room, & Loft Lounge, and golfers at Landis Creek Golf Club. Your leadership, organizational skills, and service expertise will contribute to a positive dining experience and the overall success of our venue. This job description outlines the primary responsibilities and qualifications required for the position. Responsible to assist in the planning, organizing, training, implementation, and leadership necessary to achieve stated objectives in sales, costs, employee recruitment/retention, guest service, compliance and satisfaction, attraction and food quality, cleanliness, and sanitation. Understand completely all policies, procedures, standards, specifications, guidelines, and training programs and assists in maintaining compliance. Ensure that all guests feel welcome and are given responsive, friendly, and courteous service always. Generate and recruit top-notch employee leads. Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards. Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Make employment and termination decisions consistent with leadership guidelines for approval or review. Fill in where needed to ensure guest service standards and efficient operations. Continually strive to develop and motivate your staff to become top performers. Keep team morale high. Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner. Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the center's preventative maintenance programs. Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures. Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met. Be knowledgeable of the facility's policies regarding personnel and administer prompt, fair and consistent corrective action for all violations of company policies, rules and procedures. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the facility, employees, and guests. Attend and contribute to weekly manager meetings. Carry out marketing, advertising and promotional activities and campaigns that achieve sales goals. Participate and ensure all marketing, compliance, training, operations, and legal programs are instituted and followed to maintain compliance. Run quality shifts
Job Type:
Full-time Pay:
$40,000.00 - $60,000.00 per year
Benefits:
401(k) Flexible schedule Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance