St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Retail Pharmacy Manager is repsponsible to supervise all staff personnel activities. Enforces all pharmacy departmental policies and procedures. Helps develop departmental procedures with assistance from pharmacy staff members and personnel from other departments to ensure optimal delivery of retail pharmacy services. Manages site-specific pharmacy information systems. Performs daily pharmacist activities as needed. Performs duties as assigned by the Administrator.

JOB DUTIES AND RESPONSIBILITIES

Performs daily pharmacist activities as needed. Assures that staff completes daily responsibilities accurately and efficiently. Coordinates personnel scheduling. Assists in departmental human resources activities: Hiring new or replacement personnel, Assuring that new department employees complete hospital and department orientation, Assuring that employees maintain competency and continuing education, Assuring that employees demonstrate/model the hospitals core values and customer service behaviors in interactions with all customers (internal and external), Counseling employees regarding their work performance, Completing required performance evaluations. Organizes/conducts staff meetings. Develops departmental budgets, goals and objectives and investigates potential budget issues. Resolves problems, situations or questions concerning medication therapy or logistics between Pharmacy and other hospital departments. Assists in developing departmental policies and procedures. Responsible for submitting payroll in accordance with Network policies and procedures. Coordinates, maintains, and troubleshoots site-specific pharmacy information systems. Oversees procurement, storage, reconciliation controlled substance systems. Reports to DEA as required. Assists with review of pharmacy-related patient and family educational materials. Oversees and coordinates site-specific MEDS bedside delivery service assuring adequate staffing and training, timeliness and accuracy, and service excellence. Reports and tracks medication errors. Takes appropriate measures to prevent errors and takes measures to correct. Serves as a medication resource to patients and other departments. Assures patient medication related counseling is offered. Assures that referral tracking data is maintained accurately and completely. Assists in the development of and oversees new projects and services.

PHYSICAL AND SENSORY REQUIREMENTS

Exertional activity

• Occasionally lift and/or carry 50 lbs. Frequently lift and/or carry 25 lbs. Being able to frequently lift or carry objects weighing up to 25 pounds is often more critical that being able to lift up to 50 lbs. at a time. Stand and/or walk at least 6 hours in an 8-hour work day. Very few medium occupations in the national economy are performed primarily in a sitting position. Nonexertional activity
• Stooping (bending at the waist) and crouching (stooping and bending at the knee)
• required frequently in most medium jobs. Handling (grasping)
• required frequently in most medium jobs. Fingering (fine manipulation)
• required only occasionally in most medium jobs.

Important:

The functional capacity to perform medium work includes the functional capacity to perform sedentary and light work. Frequent fingering and handling. Occasionally lifting, carrying, pushing and pulling of objects weighing up to 35 pounds. Occasionally stooping and bending. Rarely crouching and reaching above shoulder level. Hearing as it relates to normal conversation, high and low frequency. Seeing as it relates to general vision, near vision, peripheral vision, and visual monotony.

EDUCATION

B.S., Pharmacy or Pharm.

D. TRAINING AND EXPERIENCE

1-2 years retail supervisory/management experience. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer. Founded in 1872, St. Luke's University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network's service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke's hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke's Children's Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare's five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World's Best Hospital. The Network's flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING

HOSPITAL IN THE COUNTRY.

In 2021, St. Luke's was identified as one of the 15 Top Health Systems nationally. St. Luke's is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke's has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke's was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke's was named a Top Workplace in New Jersey for the third year in a row. Learn More Here.