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McCaffrey s Supermarkets

Gourmet Cheese Manager

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What they do

A Retail Service Manager manages service at a retail store, either an independent business or a store that is part of a large retail chain. Manages customer service staff and develops store service procedures. Supervises training for improved customer service. Responsible for resolving customer complaints.

$48,633 / year median in Pennsylvania

-10% projected decline

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Job Description

Gourmet Cheese Manager McCaffrey s Supermarkets Yardley, PA Job Details Full-time $19 - $22 an hour 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Vision insurance Employee discount Life insurance Qualifications Retail customer service procedures Staff supervision Product presentation Team member evaluation Management Expiration dates monitoring Food service health code compliance Stock rotation management Food service cleaning Staff scheduling Cutting Answering guest questions Team scheduling Performance feedback (performance evaluation method) Mid-level Simple food item preparation Manual packaging Shelf stocking Retail merchandising procedures Hiring Recruitment and selection Food safety sanitizing procedures Staff policy implementation Retail store product knowledge Interviewing Activity sales targets Retail math Conducting staff training sessions as a store manager Retail price ticketing Consultative selling
Full Job Description Gourmet Cheese Department Manager Function :
Direct and Manage all functions & activities of the Cheese Department to achieve exceptional service and performance in the attainment of sales & profit goals.
Essential Responsibilities and Duties:
Welcomes customers by determining their cheese interests and needs Maintain knowledge of all products sold in the department Educates customers by presenting and explaining the types of cheeses; answering questions. Cut cheeses to customer's preference Weigh, wrap, code and price products accurately Maintain inventories, replenish shelves, check for out-of-code items and rotate product Maintains safe and healthy work environment by following organization standards and sanitation regulations. Prepare party trays and arrange foods according to established guidelines Maintain a regular cleaning and sanitation program Good mathematic skills to operate scales & computers and to coordinate dates for inventory rotation. Supervises and provides in depth training for department personnel. Insures that company policies and philosophies are followed and understood by staff Achieves department sales and profitability goals. Prepare employee work schedules, and ensure adequate labor coverage at all times. Assist Store Manager with interviewing job applicants to the department and recommend for hire Evaluates job performance of subordinates and recommend for raises, promotions or terminations
Physical Demands/Additional Qualifications:
Stand on feet, bend, stoop or walk for the majority of the time on duty. Work in freezer and/or cooler for short periods of time Work safely around machines and knives. Lift, push, and/or pull items up to 50 pounds. Must be at least 18 years of age Ability to wear company-provided uniform, and maintain a clean and groomed appearance.
FT Benefits:
Medical / Vision / Rx Dental 401K Paid Vacation / Holidays Company paid Life Insurance Company paid Short / Long Term Disability Voluntary Benefits Available Employee discount